Business process improvement through e-collaboration knowledge sharing through the use of virtual groups /

• Main Author: Kock, Ned F., 1964-
• Corporate Author: IGI Global.
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2005.
• Subjects: Reengineering (Management); Virtual work teams.; Knowledge management.; Organizational learning.
• Online Access: View fulltext via EzAccess
• Physical Description: electronic texts (xvii, 283 p. : ill.) : digital files.; Also available in print.
• Format: Mode of access: World Wide Web.
• Bibliography: Includes bibliographical references and index.
• ISBN: 9781591403593 (ebook); 1591403596 (ebook)
• Access: Restricted to subscribers or individual electronic text purchasers.

"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.