Service intelligence and service science : evolutionary technologies and challenges /
"This book presents the emerging fields of service intelligence and service science, positioning them as the most promising directions for the evolution of service computing, demonstrating the critical role such areas play in supporting service computing processes"--Provided by publisher.
Other Authors: | Leung, Ho-Fung., Chiu, Dickson K. W., 1966-, Hung, Patrick C. K. |
---|---|
Format: | Book |
Published: |
Hershey, PA :
Information Science Reference,
2010.
|
Subjects: | |
Online Access: | View fulltext via EzAccess |
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