Description: The business relationship management handbook

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The business relationship management handbook the business guide to relationship management : the essential part of any IT/business alignment strategy /

A professional technical roadmap to BRM Business Relationship Management & IT / Business Alignment Strategy: concept models & process frameworks; roles & responsibilities; service levels & requirements; goals, metrics & KPIs; & more.

Bibliographic Details
Main Author:	Menken, Ivanka.
Format:	Electronic
Language:	English
Published:	[Australia?] : Emereo, [2009?]
Subjects:	Negotiation in business. Industrial management. Information technology. BUSINESS & ECONOMICS > Negotiating. Electronic books.
Online Access:	View fulltext via EzAccess MyiLibrary

Description
Summary:	A professional technical roadmap to BRM Business Relationship Management & IT / Business Alignment Strategy: concept models & process frameworks; roles & responsibilities; service levels & requirements; goals, metrics & KPIs; & more.
Item Description:	Title from PDF cover (viewed Sept. 18, 2009).
Physical Description:	1 online resource.
Bibliography:	Includes bibliographical references and index.
ISBN:	9781742440828 (electronic bk.) 1742440827 (electronic bk.)