The business relationship management handbook the business guide to relationship management : the essential part of any IT/business alignment strategy /

A professional technical roadmap to BRM Business Relationship Management & IT / Business Alignment Strategy: concept models & process frameworks; roles & responsibilities; service levels & requirements; goals, metrics & KPIs; & more.

Bibliographic Details
Main Author: Menken, Ivanka.
Format: Electronic
Language:English
Published: [Australia?] : Emereo, [2009?]
Subjects:
Online Access:View fulltext via EzAccess
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