Crisis management in tourism /

With examples drawn from the UK, Europe, the USA, Australia, and Asia, this book brings together a range of expert academic analysis of theory and practice concerning crisis management in tourism. Part I (chapters 2-11) deals with theoretical foundations of crisis management. Part II (chapters 12-17...

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Bibliographic Details
Format: eBook
Language:English
Published: Wallingford, Oxfordshire, UK : CABI, 2007.
Subjects:
Online Access:View fulltext via EzAccess
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245 0 0 |a Crisis management in tourism /  |c edited by Eric Laws, James Cook University, Australia, Bruce Prideaux, James Cook University, Australia and Kaye Chon, The Hong Kong Polytechnic University, Hong Kong. 
264 # 1 |a Wallingford, Oxfordshire, UK :  |b CABI,  |c 2007. 
264 # 4 |c ©2007 
300 # # |a 1 online resource (xvii, 392 pages) :  |b illustrations, maps, charts 
336 # # |a text  |b txt  |2 rdacontent 
337 # # |a computer  |b c  |2 rdamedia 
338 # # |a online resource  |b cr  |2 rdacarrier 
504 # # |a Includes bibliographical references and index. 
505 0 # |a Preface : the tsunami of 26 December 2005, PATA's initial responses / Peter Semone -- Crisis management in tourism : challenges for managers and researchers / Eric Laws, Bruce Prideaux and Kaye Chon -- Post-crisis forecasting : better make haste slowly / Miriam Scaglione -- Policy response to rural dangers : managing educational visits in the wake of the foot and mouth and E. coli crises / Derek Hall -- The evolution of an emergency management tourism faculty resource / Thomas E. Drabek -- Aftermath of crises and disasters : notes for an impact assessment approach / Pedro Moreira -- Western and Eastern approaches to crisis management for global tourism : some differences / Peter Schmidt and Mike Berrell -- Crisis in Bali : lessons in tourism recovery / Yetta K. Gurtner -- 'Crises' that scare tourists : investigating tourists' travel-related concerns / Sara Dolnicar -- For better or worse : consumer perceptions of factors impacting company crisis outcome / Lynette M. McDonald, Beverley Sparks and Ian Glendon -- Tourism and terrorism : an analytical framework with special focus on the media / Walter Freyer and Alexander Schröder -- Factors influencing crisis management in tourism destinations / Kom Campiranon and Noel Scott -- Crisis management and tourism organizations : a comparative study in the European Alps / Harald Pechlaner, Dagmar Abfalter, Frieda Raich and Axel Dreyer -- Taiwan's 921 earthquake, crisis management and research on no-escape natural disaster / Tzung-Cheng Huan -- International tourism and infectious disease : managing the SARS crisis in Singapore / Joan Henderson -- A proposed model for tourism crisis management : the UK's foot and mouth disease crisis analysed / Andrew Lyon and Amy Worton -- Phuket : tsunami and tourism -- a preliminary investigation / Yetta K. Gurtner. 
505 0 # |a Tsunamis, earthquakes, volcanism and other problems : disasters, responses and Japanese tourism / Malcolm Cooper and Patricia Erfurt -- The 'perfect storm' : turbulence and crisis in the global airline industry / Dawna L. Rhoades and Rosemarie Reynolds -- Responding to the crises of 2001 : the Australian experience / Barbara Anderson, Bruce Prideaux and Graham Brown -- Restoring Kenyan tourism in crisis : Kenyan tourism's response to negative travel advisories 2003 / David Beirman -- A comparison of pre- and post-9/11 traveller profiles : post-crisis marketing implications / Stephen W. Litvin and John C. Crotts -- Crisis communication response strategies : a case study of the Irish tourist board's response to the 2001 European foot and mouth scare / Siobhan Tiernan, Josephine Igoe, Conor Carroll and Sinead O'Keefe -- The regional effects of terrorism on tourism : an empirical analysis / Brian W. Sloboda -- Sabah's responses to 11 September : a tourism analysis / Awangku Hassanal Bahar Pengiran Bagul and Wan Shawaluddin Wan Hassan -- Events in Indonesia : exploring the limits to formal tourism trends forecasting methods in complex crisis situations / Bruce Prideaux, Eric Laws and Bill Faulkner -- Reflections and further research priorities / Bruce Prideaux and Eric Laws. 
506 # # |a Access limited to subscribing institution. 
520 3 # |a With examples drawn from the UK, Europe, the USA, Australia, and Asia, this book brings together a range of expert academic analysis of theory and practice concerning crisis management in tourism. Part I (chapters 2-11) deals with theoretical foundations of crisis management. Part II (chapters 12-17) deals with tourism crises arising from natural causes, while part III (chapters 18-24) deals with tourism crises resulting from human actions. Part IV (chapters 25-26) concludes the book. This book will be of interest to researchers and practitioners in tourism. 
530 # # |a Also available in print format. 
588 # # |a Title from PDF title page (viewed August 13, 2013). 
650 # 0 |a Crisis management. 
650 # 0 |a Travel  |x Safety measures. 
650 # 0 |a Hazardous geographic environments. 
650 # 0 |a Tourism  |x Management. 
650 # 4 |a Leisure, Recreation and Tourism Economics, (New March 2000) 
650 # 4 |a Tourism and Travel. 
650 # 7 |a Crises.  |2 cabt 
650 # 7 |a Management.  |2 cabt 
650 # 7 |a Tourism.  |2 cabt 
650 # 7 |a Tourist industry.  |2 cabt 
655 # 0 |a Electronic books. 
690 # # |a EE119 
690 # # |a UU700 
700 1 # |a Prideaux, B.  |e editor of compilation.  |q (Bruce), 
700 1 # |a Laws, Eric,  |d 1945-  |e editor of compilation. 
700 1 # |a Chon, K. S.,  |e editor of compilation. 
710 2 # |a C.A.B. International,  |e issuing body. 
776 0 8 |d Wallingford, UK ; Cambridge, MA : CABI Pub., c2007.  |i Print version:  |t Crisis management in tourism.  |w (DLC)2006018739  |z 9781845930479 
856 4 0 |u https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1079/9781845930479.0000  |z View fulltext via EzAccess