Strategic enterprise resource planning models for e-government applications and methodologies /

• Corporate Author: IGI Global.
• Other Authors: Chhabra, Susheel., Kumar, Muneesh.
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), 2011.
• Subjects: Internet in public administration.; Information technology > Management.; Management information systems.; Administrative agencies > Customer services.; Business intelligence; Knowledge management architecture; E-government; Change management; Citizen-centric enterprise resource planning frameworks; Data warehousing and mining; Enterprise-wide client-server architecture; Government process reengineering; Organizational and human resource management; Semantic Web technologies for ERP; Web-based intelligent agents; Workflow modeling
• Online Access: Chapter PDFs via platform:

"This book reviews enterprise resource planning frameworks for government enterprises along with their applications and methodologies to improve effectiveness of processes and enhancement of citizen-centric services"--Provided by publisher.

Table of Contents:

• 1. Government process reengineering: what we know and what we need to know / Asmare Emerie Kassahun and Pradipta Sarkar
• 2. ERP implementation model, research findings, and its applications to government / Girish H. Subramanian and Alan R. Peslak
• 3. E-government management practice: enterprise resource planning / John Douglas Thomson
• 4. How ERP systems are centralizing and standardizing the accounting function in public organizations for better and worse / Catherine Equey Balzli and Emmanuel Fragnière
• 5. The didactic approach to manage strategic inconsistencies in ERP: an E-initiative / Sangeeta Sharma
• 6. E-government citizen centric framework at district level in India: a case study / Susheel Chhabra and D. N. Gupta
• 7. Architecture for ERP system integration with heterogeneous E-government modules / Lars Frank
• 8. Customer relationship management adoption in local governments in the United States / Christopher G. Reddick
• 9. E-governance at the grass roots: observations at the SAARC Perspective / Hakikur Rahman
• 10. Evaluating Web sites of municipal corporations: a case study of leading cities in India / Muneesh Kumar and Mamta Sareen
• 11. Information security threats in ERP enabled e-governance: challenges and solutions / Geetanjali Sahi and Sushila Madan.