Cover Image

Strategic enterprise resource planning models for e-government applications and methodologies /

"This book reviews enterprise resource planning frameworks for government enterprises along with their applications and methodologies to improve effectiveness of processes and enhancement of citizen-centric services"--Provided by publisher.

Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Chhabra, Susheel., Kumar, Muneesh.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), 2011.
Subjects:
Internet in public administration.
Information technology > Management.
Management information systems.
Administrative agencies > Customer services.
Business intelligence
Knowledge management architecture
E-government
Change management
Citizen-centric enterprise resource planning frameworks
Data warehousing and mining
Enterprise-wide client-server architecture
Government process reengineering
Organizational and human resource management
Semantic Web technologies for ERP
Web-based intelligent agents
Workflow modeling
Online Access:Chapter PDFs via platform:
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020 # # |a 9781609608644 (ebook) 
020 # # |z 9781609608637 (hardcover) 
020 # # |z 9781609608651 (print & perpetual access) 
024 7 # |a 10.4018/978-1-60960-863-7  |2 doi 
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035 # # |a (OCoLC)806452204 
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082 0 4 |a 352.3/802854678  |2 22 
245 0 0 |a Strategic enterprise resource planning models for e-government  |b applications and methodologies /  |c Susheel Chhabra and Muneesh Kumar, editors.  |h [electronic resource] : 
260 # # |a Hershey, Pa. :  |b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),  |c 2011. 
300 # # |a electronic texts (170 p.) :  |b digital files. 
504 # # |a Includes bibliographical references. 
505 0 # |a 1. Government process reengineering: what we know and what we need to know / Asmare Emerie Kassahun and Pradipta Sarkar -- 2. ERP implementation model, research findings, and its applications to government / Girish H. Subramanian and Alan R. Peslak -- 3. E-government management practice: enterprise resource planning / John Douglas Thomson -- 4. How ERP systems are centralizing and standardizing the accounting function in public organizations for better and worse / Catherine Equey Balzli and Emmanuel Fragnière -- 5. The didactic approach to manage strategic inconsistencies in ERP: an E-initiative / Sangeeta Sharma -- 6. E-government citizen centric framework at district level in India: a case study / Susheel Chhabra and D. N. Gupta -- 7. Architecture for ERP system integration with heterogeneous E-government modules / Lars Frank -- 8. Customer relationship management adoption in local governments in the United States / Christopher G. Reddick -- 9. E-governance at the grass roots: observations at the SAARC Perspective / Hakikur Rahman -- 10. Evaluating Web sites of municipal corporations: a case study of leading cities in India / Muneesh Kumar and Mamta Sareen -- 11. Information security threats in ERP enabled e-governance: challenges and solutions / Geetanjali Sahi and Sushila Madan. 
506 # # |a Restricted to subscribers or individual electronic text purchasers. 
520 3 # |a "This book reviews enterprise resource planning frameworks for government enterprises along with their applications and methodologies to improve effectiveness of processes and enhancement of citizen-centric services"--Provided by publisher. 
530 # # |a Also available in print. 
538 # # |a Mode of access: World Wide Web. 
588 # # |a Description based on title screen (IGI Global, viewed September 23, 2011). 
650 # 0 |a Internet in public administration. 
650 # 0 |a Information technology  |x Management. 
650 # 0 |a Management information systems. 
650 # 0 |a Administrative agencies  |x Customer services. 
653 # # |a Business intelligence 
653 # # |a Knowledge management architecture 
653 # # |a E-government 
653 # # |a Change management 
653 # # |a Citizen-centric enterprise resource planning frameworks 
653 # # |a Data warehousing and mining 
653 # # |a Enterprise-wide client-server architecture 
653 # # |a Government process reengineering 
653 # # |a Organizational and human resource management 
653 # # |a Semantic Web technologies for ERP 
653 # # |a Web-based intelligent agents 
653 # # |a Workflow modeling 
700 1 # |a Chhabra, Susheel. 
700 1 # |a Kumar, Muneesh. 
710 2 # |a IGI Global. 
776 0 # |c (Original)  |w (DLC)2011012087 
776 0 8 |i Print version:  |w (DLC) 2011012087  |z 9781609608637  |z 1609608631 
856 4 1 |u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60960-863-7  |3 Chapter PDFs via platform: 

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