Heathrow's terminal 5 : history in the making /

• Main Author: Doherty, Sharon.
• Corporate Author: Wiley InterScience (Online service)
• Format: eBook
• Language: English
• Published: Chichester, West Sussex, England ; Hoboken, NJ : Wiley, [2008]
• Subjects: Heathrow Airport (London, England); 2000-2099; Airport terminals > England > London > Design and construction > History > 21st century.; Business.; TECHNOLOGY & ENGINEERING > Construction > General.; Airport terminals > Design and construction.; England > London.; Electronic books.; History.
• Online Access: View fulltext via EzAccess

This book reveals the inside track on the making of Terminal 5: the courage, the ground-breaking management thinking and the many lessons learnt from the leaders, the client and integrated supply chain teams, - involving over 50,000 people from 20,000 companies - which led to the successful delivery...

Table of Contents:

• Introduction
• Industry trends and performance
• Planning inquiry
• Design
• Construction
• Operational readiness
• Retail
• The leadership story
• Leaders motivating people
• The role of the client
• Integrating teams to deliver exceptional performance
• Twenty-two years in the making : how will it end?
• Appendix A : Tips and questions when starting a mega project
• Appendix B : The T5 integrated team.