Reference and Information Services.

Bibliographic Details
Main Author: Wong, Melissa A.
Other Authors: Saunders, Laura.
Format: eBook
Language:English
Published: Santa Barbara : ABC-CLIO, LLC, 2020.
Edition:6th ed.
Subjects:
Online Access:View fulltext via EzAccess
Table of Contents:
  • Cover
  • Half Title
  • Title
  • Copyright
  • Contents
  • Foreword
  • Preface
  • Acknowledgments
  • Part I: Concepts and Processes
  • 1-History and Functions of Reference Service
  • 2-Ethics
  • 3-The Reference Interview
  • 4-Instructional Strategies for the Reference Interview
  • 5-Consortia and Cooperation
  • 6-Models of Reference Services
  • 7-Management of Reference Services
  • 8-Evaluation and Assessment of Reference Services
  • 9-Training and Professional Development
  • 10-Marketing and Promotion of Reference Services
  • 11-Reference Services for Children and Young Adults
  • 12-Reference Services for Diverse Populations
  • Part II: Information Sources and Their Use
  • 13-Introduction to Information Creation and Dissemination
  • 14-Selection and Evaluation of Reference Sources
  • 15-Licensing and Managing Electronic Resources
  • 16-Search Strategies for Online Sources
  • 17-Ready-Reference Sources
  • 18-Dictionaries
  • 19-Encyclopedias
  • 20-Bibliographic Sources
  • 21-Readers' Advisory Services and Sources
  • 22-Indexes and Abstracts
  • 23-News Sources
  • 24-Geographical Sources
  • 25-Biographical and Genealogical Sources
  • 26-Government Information
  • 27-Data and Statistical Sources
  • 28-Business Sources
  • 29-Health and Medicine Sources
  • 30-Primary and Archival Sources
  • 31-Legal Sources
  • Part III: The Future of Reference Service
  • 32-Creating the Future of Reference Service
  • Index
  • About the Contributors
  • About the Editors.