Fundamentals of Information Systems.
| Main Author: | |
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| Other Authors: | |
| Format: | eBook |
| Language: | English |
| Published: |
Mason, OH :
Cengage,
2017.
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| Edition: | 9th ed. |
| Subjects: | |
| Online Access: | View fulltext via EzAccess |
Table of Contents:
- Cover
- Title page
- Copyright page
- Brief Contents
- Contents
- Preface
- Part 1: Information Systems in Perspective
- Chapter 1: An Introduction to Information Systems in Organizations
- An Introduction to Information Systems
- Data, Information, and Knowledge
- The Value of Information
- Characteristics of Quality Information
- What Is an Information System
- Three Fundamental Types of Information Systems
- Information Systems in Organizations
- Value Chains
- Change in the Organization
- Soft Side of Implementing Change
- Careers in Information Systems
- Finding a Job in IS
- Certification
- CASE ONE: BMW: Automaker Competes on the Digital Front
- CASE TWO: Railroads Struggle to Implement Positive Train Control
- Part 2: Information Technology Concepts
- Chapter 2: Hardware and Software
- Anatomy of a Computer
- Processor
- Memory
- Secondary Data Storage Devices
- Enterprise Storage Options
- Input and Output Devices
- Output Devices
- Computer System Types
- Mobile Computers
- Thin Clients, Desktops, and Workstations
- Servers, Mainframes, and Supercomputers
- Server Farms, Data Centers, and Green Computing
- Server Farms
- Data Center
- Green Computing
- An Overview of Software
- Software Sphere of Influence
- Systems Software
- Operating Systems
- Utility Programs
- Middleware
- Application Software
- Overview of Application Software
- Personal Application Software
- Workgroup Application Software
- Enterprise Application Software
- Programming Languages
- Software Issues and Trends
- Software Bugs
- Copyrights and Licenses
- Open-Source Software
- Software Upgrades
- Global Software Support
- CASE ONE: Vivobarefoot Upgrades Technology Infrastructure
- CASE TWO: Société de transport de Montréal (STM) Implements Innovative Mobile App
- Chapter 3: Database Systems and Big Data.
- Data Fundamentals
- Hierarchy of Data
- Data Entities, Attributes, and Keys
- The Database Approach
- Data Modeling and Database Characteristics
- Data Modeling
- Relational Database Model
- Data Cleansing
- Relational Database Management Systems (DBMSs
- SQL Databases
- Database Activities
- Database Administration
- Popular Database Management Systems
- Using Databases with Other Software
- Big Data
- Characteristics of Big Data
- Sources of Big Data
- Big Data Uses
- Challenges of Big Data
- Data Management
- Technologies Used to Process Big Data
- Data Warehouses, Data Marts, and Data Lakes
- NoSQL Databases
- Hadoop
- In-Memory Databases
- CASE ONE: WholeWorldBand: Digital Recording Studio
- CASE TWO: Mercy's Big Data Project Aims to Boost Operations
- Chapter 4: Networks and Cloud Computing
- Network Fundamentals
- Network Topology
- Network Types
- Client/Server Systems
- Channel Bandwidth
- Communications Media
- Communications Hardware
- Communications Software
- The Internet and World Wide Web
- How the Internet Works
- Accessing the Internet
- How the Web Works
- Web Programming Languages
- Web Services
- Developing Web Content and Applications
- Internet and Web Applications
- Intranets and Extranets
- The Internet of Things
- Cloud Computing
- Public Cloud Computing
- Private Cloud Computing
- Hybrid Cloud Computing
- Autonomic Computing
- CASE ONE: Cloud Helps Fight Cancer
- CASE TWO: Globacom Invests in Its Mobile Network Infrastructure in Africa
- Part 3: Business Information Systems
- Chapter 5: Electronic Commerce and Enterprise Systems
- An Introduction to Electronic Commerce
- Business-to-Business E-Commerce
- Business-to-Consumer E-Commerce
- Consumer-to-Consumer E-Commerce
- E-Government
- Mobile Commerce
- Advantages of Electronic and Mobile Commerce.
- E-Commerce Challenges
- Electronic and Mobile Commerce Applications
- Manufacturing
- Marketing
- Advertising
- Bartering
- Retargeting
- Price Comparison
- Couponing
- Investment and Finance
- Banking
- Technology Infrastructure Required to Support E-Commerce and M-Commerce
- Hardware
- Web Server Software
- E-Commerce Software
- Mobile Commerce Hardware and Software
- Electronic Payment Systems
- Transaction Processing Systems
- Traditional Transaction Processing Methods and Objectives
- Transaction Processing Systems for Small- and Medium-Sized Enterprises
- Transaction Processing Activities
- Enterprise Systems
- Enterprise Resource Planning
- Advantages of ERP
- Leading ERP Systems
- Customer Relationship Management
- Product Lifecycle Management (PLM
- Overcoming Challenges in Implementing Enterprise Systems
- Hosted Software Model for Enterprise Software
- CASE ONE: Facebook Moves into E-Commerce
- CASE TWO: Dunkin' Donuts Prepares for Rapid Growth
- Chapter 6: Business Intelligence and Analytics
- What Are Analytics and Business Intelligence
- Benefits Achieved from BI and Analytics
- The Role of a Data Scientist
- Components Required for Effective BI and Analytics
- Business Intelligence and Analytics Tools
- Spreadsheets
- Reporting and Querying Tools
- Data Visualization Tools
- Online Analytical Processing
- Drill-Down Analysis
- Linear Regression
- Data Mining
- Dashboards
- Self-Service Analytics
- CASE ONE: Analytics Used to Predict Patients Likely to Be Readmitted
- CASE TWO: Sunny Delight Improves Profitability with a Self-Service BI Solution
- Chapter 7: Knowledge Management and Specialized Information Systems
- What Is Knowledge Management?
- Knowledge Management Applications and Associated Benefits
- Best Practices for Selling and Implementing a KM Project.
- Technologies That Support KM
- Overview of Artificial Intelligence
- Artificial Intelligence in Perspective
- Nature of Intelligence
- Brain-Computer Interface
- Expert Systems
- Robotics
- Vision Systems
- Natural Language Processing
- Learning Systems
- Neural Networks
- Other Artificial Intelligence Applications
- Multimedia and Virtual Reality
- Overview of Multimedia
- Overview of Virtual Reality
- Interface Devices
- Forms of Virtual Reality
- Virtual Reality Applications
- Other Specialized Systems
- Assistive Technology Systems
- Game Theory
- Informatics
- CASE ONE: The NASA Knowledge Map
- CASE TWO: Doctor on Demand Enables Physicians to Make House Calls
- Part 4: System Development
- Chapter 8: System Acquisition and Development
- Buy versus Build
- Waterfall System Development Process
- System Investigation
- System Analysis
- System Design
- Construction
- Integration and Testing
- Implementation
- System Operation and Maintenance
- Agile Development
- Buying Off-the-Shelf Software
- Package Evaluation Phase
- Finalize Contract
- Integration and Testing
- Implementation
- CASE ONE: Etsy Uses DevOps for Rapid Deployment
- CASE TWO: British Telecom Spreading Agile Development across the Globe
- Part 5: Information Systems in Business and Society
- Chapter 9: Cybercrime and Information System Security
- The Threat Landscape
- Why Computer Incidents Are So Prevalent
- Types of Exploits
- Federal Laws for Prosecuting Computer Attacks
- Implementing Secure, Private, Reliable Computing
- Risk Assessment
- Establishing a Security Policy
- Educating Employees and Contract Workers
- Prevention
- Detection
- Response
- Using a Managed Security Service Provider (MSSP
- Computer Forensics
- CASE ONE: Fairplay Turns to a Managed Security Service Provider.
- CASE TWO: Sony's Response to North Korea's Cyberattack
- Chapter 10: Ethical, Legal, and Social Issues of Information Systems
- Computer Waste and Mistakes
- Computer Waste
- Computer-Related Mistakes
- Preventing Computer-Related Waste and Mistakes
- Privacy Issues
- Privacy and the Federal Government
- Privacy at Work
- Privacy and Email
- Privacy and Instant Messaging
- Privacy and Personal Sensing Devices
- Privacy and the Internet
- Privacy and Internet Libel Concerns
- Privacy and Fairness in Information Use
- Privacy and Filtering and Classifying Internet Content
- Corporate Privacy Policies
- Individual Efforts to Protect Privacy
- Work Environment
- Health Concerns
- Avoiding Health and Environmental Problems
- Ethical Issues in Information Systems
- What Is Ethics?
- Codes of Ethics
- CASE ONE: FBI Orders Apple to Unlock iPhone
- CASE TWO: Protecting Health Care Privacy
- Glossary
- Subject Index
- Company Index.