Library Management 101 : A Practical Guide.

• Main Author: Hussey, Lisa K.
• Other Authors: Velasquez, Diane L.
• Format: eBook
• Language: English
• Published: Chicago : American Library Association, 2019.
• Edition: 2nd ed.
• Subjects: Library administration.; Electronic books.
• Online Access: View fulltext via EzAccess

In addition to providing students with a solid foundation in library management, with its structured, practical knowledge this impressive volume will also benefit experienced managers.

Table of Contents:

• Cover
• Title Page
• Copyright Page
• Dedication
• Contents
• List of Illustrations
• Preface
• 1. Management Theory
• 2. Human Resources Management
• 3. Mentoring
• 4. Unions
• 5. Customer Service
• 6. Strategic Planning
• 7. Leadership
• 8. Decision Making
• 9. Organizational Communication
• 10. Change Management and Organizational Culture
• 11. Marketing
• 12. Financial Management
• 13. Assessment and Evaluation
• 14. Internal and External Environments
• 15. Ethics and Confidentiality
• 16. Conflict Negotiation and Mediation
• 17. Diversity
• 18. Facilities Management
• 19. Information Technology Management
• 20. Project Management
• 21. Grants and Grant Applications
• 22. Outsourcing
• About the Editors and Contributors
• Index.