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Management Information Systems.

For introductory courses in IS (information systems) and MIS (management information systems).The authoritative, case-based study of IS in business todayManagement Information Systems: Managing the Digital Firmprovides the most comprehensive overview of information systems used by business firms tod...

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Bibliographic Details
Main Author: Laudon, Kenneth C.
Other Authors: Laudon, Jane P.
Format: eBook
Language:English
Published: Harlow, United Kingdom : Pearson Education, Limited, 2019.
Edition:16th ed.
Subjects:
Management information systems.
Electronic books.
Online Access:View fulltext via EzAccess
Table of Contents:
  • Front Cover
  • Title Page
  • Copyright Page
  • About the Authors
  • Brief Contents
  • Complete Contents
  • Preface
  • Acknowledgments
  • Part One Organizations, Management, and the Networked Enterprise
  • Chapter 1 Information Systems in Global Business Today
  • Opening Case: Premier League: the Power of It Analytics
  • 1-1 How are information systems transforming business, and why are they so essential for running and managing a business today?
  • How Information Systems are Transforming Business
  • What's New in Management Information Systems?
  • Interactive Session | Management Can You Run the Company with Your Iphone?
  • Globalization Challenges and Opportunities: A Flattened World
  • The Emerging Digital Firm
  • Strategic Business Objectives of Information Systems
  • 1-2 What is an information system? How does it work? What are its management, organization, and technology components? Why are complementary assets essential for ensuring that information systems provide genuine value for organizations?
  • What Is an Information System?
  • Dimensions of Information Systems
  • Interactive Session | Technology Digital Transformation of Healthcare at Singapore's Juronghealth Services
  • It Isn't Just Technology: A Business Perspective on Information Systems
  • Complementary Assets: Organizational Capital and the Right Business Model
  • 1-3 What academic disciplines are used to study information systems, and how does each contribute to an understanding of information systems?
  • Technical Approach
  • Behavioral Approach
  • Approach of This Text: Sociotechnical Systems
  • 1-4 How Will Mis Help My Career?
  • The Company
  • Position Description
  • Job Requirements
  • Interview Questions
  • Author Tips
  • Review Summary
  • Key Terms
  • Review Questions
  • Discussion Questions
  • Hands-on MIS Projects
  • Collaboration and Teamwork Project.
  • Case Study: Changes in the Financial Industry: Adyen and Fintech
  • References:
  • Chapter 2 Global E-Business and Collaboration
  • Opening Case: Enterprise Social Networking Helps Sanofi Pasteur Innovate and Improve Quality
  • 2-1 What are business processes? How are they related to information systems?
  • Business Processes
  • How Information Technology Improves Business Processes
  • 2-2 How do systems serve the different management groups in a business, and how do systems that link the enterprise improve organizational performance?
  • Systems for Different Management Groups
  • Systems for Linking the Enterprise
  • Interactive Session | Organizations How City Football Group and SAP Manage a Winning Combination
  • E-business, E-commerce, and E-government
  • 2-3 Why are systems for collaboration and social business so important, and what technologies do they use?
  • What Is Collaboration?
  • What Is Social Business?
  • Business Benefits of Collaboration and Social Business
  • Building a Collaborative Culture and Business Processes
  • Tools and Technologies for Collaboration and Social Business
  • Interactive Session | Technology Collaborating the Glasscubes Way
  • 2-4 What is the role of the information systems function in a business?
  • The Information Systems Department
  • Organizing the Information Systems Function
  • 2-5 How Will Mis Help My Career?
  • The Company
  • Position Description
  • Job Requirements
  • Interview Questions
  • Author Tips
  • Review Summary
  • Key Terms
  • Review Questions
  • Discussion Questions
  • Hands-on MIS Projects
  • Collaboration and Teamwork Project
  • Case Study: Can a Rugby Union Teach Businesses How to Turn Customers into Supporters?
  • References:
  • Chapter 3 Information Systems, Organizations, and Strategy
  • Opening Case: Tate &amp
  • Lyle Devise a Global IT Strategy.
  • 3-1 Which features of organizations do managers need to know about to build and use information systems successfully?
  • What Is an Organization?
  • Features of Organizations
  • 3-2 What is the impact of information systems on organizations?
  • Economic Impacts
  • Organizational and Behavioral Impacts
  • The Internet and Organizations
  • Implications for the Design and Understanding of Information Systems
  • 3-3 How do Porter's competitive forces model, the value chain model, synergies, core competencies, and network economics help companies develop competitive strategies using information systems?
  • Porter's Competitive Forces Model
  • Information System Strategies for Dealing with Competitive Forces
  • Interactive Session | Organizations Will AI Replace Managers?
  • The Internet's Impact on Competitive Advantage
  • The Business Value Chain Model
  • Interactive Session | Technology Singapore as a Smart Nation
  • Synergies, Core Competencies, and Network-based Strategies
  • 3-4 What are the challenges posed by strategic information systems, and how should they be addressed?
  • Sustaining Competitive Advantage
  • Aligning It with Business Objectives
  • Managing Strategic Transitions
  • 3- 5 How will MIS help my career?
  • The Company
  • Position Description
  • Job Requirements
  • Interview Questions
  • Author Tips
  • Review Summary
  • Key Terms
  • Review Questions
  • Discussion Questions
  • Hands-On MIS Projects
  • Collaboration and Teamwork Project
  • Case Study: Offline, Online, and Back: The Evolution of the UK Grocery Market
  • References:
  • Chapter 4 Ethical and Social Issues in Information Systems
  • Opening Case: Are Cars Becoming Big Brother on Wheels?
  • 4-1 What ethical, social, and political issues are raised by information systems
  • A Model for Thinking about Ethical, Social, and Political Issues.
  • Five Moral Dimensions of the Information Age
  • Key Technology Trends that Raise Ethical Issues
  • 4-2 What specific principles for conduct can be used to guide ethical decisions?
  • Basic Concepts: Responsibility, Accountability, and Liability
  • Ethical Analysis
  • Candidate Ethical Principles
  • Professional Codes of Conduct
  • Some Real-World Ethical Dilemmas
  • 4-3 Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property?
  • Information Rights: Privacy and Freedom in the Internet Age
  • Property Rights: Intellectual Property
  • 4-4 How have information systems affected laws for establishing accountability and liability and the quality of everyday life?
  • Computer-Related Liability Problems
  • System Quality: Data Quality and System Errors
  • Quality of Life: Equity, Access, and Boundaries
  • Interactive Session | Organizations Will AI Kill Jobs?
  • Health Risks: RSI, CVS, and Cognitive Decline
  • Interactive Session | Technology Volkswagen Pollutes Its Reputation with Software to Evade Emissions Testing
  • 4-5 How will MIS help my career?
  • The Company
  • Position Description
  • Job Requirements
  • Interview Questions
  • Author Tips
  • Review Summary
  • Key Terms
  • Review Questions
  • Discussion Questions
  • Hands-on MIS Projects
  • Collaboration and Teamwork Project
  • Case Study: Facebook Privacy: Your Life for Sale
  • References
  • Part Two Information Technology Infrastructure
  • Chapter 5 IT Infrastructure and Emerging Technologies
  • Opening Case: Southeast Asia's Grab Leverages Information Technology to Enhance Its Services
  • 5-1 What is IT infrastructure, and what are the stages and drivers of IT infrastructure evolution?
  • Defining IT Infrastructure
  • Evolution of IT Infrastructure
  • Technology Drivers of Infrastructure Evolution.
  • 5-2 What are the components of IT infrastructure?
  • Computer Hardware Platforms
  • Operating System Platforms
  • Enterprise Software Applications
  • Data Management and Storage
  • Networking/telecommunications Platforms
  • Internet Platforms
  • Consulting and System Integration Services
  • 5-3 What are the current trends in computer hardware platforms?
  • The Mobile Digital Platform
  • Consumerization of IT and BYOD
  • Interactive Session | Technology Open Source Innovation: The New Competitive Advantage
  • Quantum Computing
  • Virtualization
  • Cloud Computing
  • Interactive Session | Organizations Glory Finds Solutions in the Cloud
  • Edge Computing
  • Green Computing
  • High-Performance and Power-Saving Processors
  • 5-4 What are the current computer software platforms and trends?
  • Linux and Open Source Software
  • Software for the Web: Java, HTML, and HTML5
  • Web Services and Service-Oriented Architecture
  • Software Outsourcing and Cloud Services
  • 5-5 What are the challenges of managing IT infrastructure and management solutions?
  • Dealing with Platform and Infrastructure Change
  • Management and Governance
  • Making Wise Infrastructure Investments
  • 5-6 How will MIS help my career?
  • The Company
  • Position Description
  • Job Requirements
  • Interview Questions
  • Author Tips
  • Review Summary
  • Key Terms
  • Review Questions
  • Discussion Questions
  • Hands-On MIS Projects
  • Collaboration and Teamwork Project
  • Case Study: Is BYOD Good for Business?
  • References
  • Chapter 6 Foundations of Business Intelligence: Databases and Information Management
  • Opening Case: Data Management Enables Smarter Energy Generation in Australia
  • 6-1 What are the problems of managing data resources in a traditional file environment?
  • File Organization Terms and Concepts
  • Problems with the Traditional File Environment.
  • 6-2 What are the major capabilities of database management systems (DBMS), and why is a relational DBMS so powerful?.

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