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Human Resource Management, Global Edition.

This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content which is especially relevant to students outside the United States. For courses in management.Modern human resources: technology, social media, and managementHu...

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Bibliographic Details
Main Author: Dessler, Gary.
Format: eBook
Language:English
Published: Harlow, United Kingdom : Pearson Education, Limited, 2019.
Edition:16th ed.
Subjects:
Personnel management.
Electronic books.
Online Access:View fulltext via EzAccess
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264 4 |c ©2020. 
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505 0 |a Cover -- Brief Contents -- Contents -- Preface -- Acknowledgments -- PART ONE INTRODUCTION -- 1 Introduction to Human Resource Management -- WHAT IS HUMAN RESOURCE MANAGEMENT? -- Why Is Human Resource Management Important to All Managers? -- Line and Staff Aspects of Human Resource Management -- Line Managers' Human Resource Management Responsibilities -- The Human Resource Department -- THE TRENDS SHAPING HUMAN RESOURCE MANAGEMENT -- Workforce Demographics and Diversity Trends -- Trends in Jobs People Do -- HR AND THE GIG ECONOMY: ON‐DEMAND WORKERS -- IMPROVING PERFORMANCE: HR as a Profit Center: Boosting Customer Service -- Globalization Trends -- Economic Trends -- Technology Trends -- IMPORTANT COMPONENTS OF TODAY'S NEW HUMAN RESOURCE MANAGEMENT -- A Brief History of Personnel/Human Resource Management -- Distributed HR and the New Human Resource Management -- TRENDS SHAPING HR: DIGITAL AND SOCIAL MEDIA: Digital and Social Media Tools and the New Human Resource Management -- A Quick Overview -- Strategic Human Resource Management -- IMPROVING PERFORMANCE: The Strategic Context: Building L.L.Bean -- Performance and Human Resource Management -- Sustainability and Human Resource Management -- Employee Engagement and Human Resource Management -- Ethics and Human Resource Management -- THE NEW HUMAN RESOURCE MANAGER -- HR Manager Certification -- HR and the Manager's Human Resource Philosophy -- THE PLAN OF THIS BOOK -- The Basic Themes and Features -- Practical Tools for Every Manager -- Chapter Contents Overview -- The Topics Are Interrelated -- CHAPTER SECTION SUMMARIES -- DISCUSSION QUESTIONS -- INDIVIDUAL AND GROUP ACTIVITIES -- EXPERIENTIAL EXERCISE -- APPLICATION CASE: A HEALTHY WORKPLACE? -- CONTINUING CASE: CARTER CLEANING COMPANY -- KEY TERMS -- ENDNOTES -- 2 Equal Opportunity and the Law. 
505 8 |a EQUAL OPPORTUNITY LAWS ENACTED FROM 1964 TO 1991 -- Title VII of the 1964 Civil Rights Act -- HR AND THE GIG ECONOMY: Discrimination in the Gig Economy? -- Executive Orders -- Equal Pay Act of 1963 -- Age Discrimination in Employment Act of 1967 -- Vocational Rehabilitation Act of 1973 -- Pregnancy Discrimination Act of 1978 -- Federal Agency Guidelines -- Early Court Decisions Regarding Equal Employment Opportunity -- THE LAWS ENACTED FROM 1991 TO THE PRESENT -- The Civil Rights Act of 1991 -- The Americans with Disabilities Act -- Uniformed Services Employment and Reemployment Rights Act -- Genetic Information Nondiscrimination Act of 2008 (GINA) -- State and Local Equal Employment Opportunity Laws -- Religious Discrimination -- Trends in Discrimination Law -- Sexual Harassment -- IMPROVING PERFORMANCE: HR Tools for Line Managers and Small Businesses: How to Address Sexual Harassment -- TRENDS SHAPING HR: DIGITAL AND SOCIAL MEDIA -- DEFENSES AGAINST DISCRIMINATION ALLEGATIONS -- The Central Role of Adverse Impact -- Bona Fide Occupational Qualification -- Business Necessity -- KNOW YOUR EMPLOYMENT LAW: Examples of What You Can and Cannot Do -- THE EEOC ENFORCEMENT PROCESS -- Voluntary Mediation -- Mandatory Arbitration of Discrimination Claims -- IMPROVING PERFORMANCE: HR Tools for Line Managers and Small Businesses -- DIVERSITY MANAGEMENT -- Potential Threats to Diversity -- IMPROVING PERFORMANCE: HR AS A PROFIT CENTER -- Managing Diversity -- Implementing the Affirmative Action Program -- Reverse Discrimination -- CHAPTER SECTION SUMMARIES -- DISCUSSION QUESTIONS -- INDIVIDUAL AND GROUP ACTIVITIES -- EXPERIENTIAL EXERCISE -- APPLICATION CASE: SEEKING GENDER EQUITY AT STARBUCKS -- CONTINUING CASE: CARTER CLEANING COMPANY -- KEY TERMS -- ENDNOTES -- 3 Human Resource Management Strategy and Performance -- THE STRATEGIC MANAGEMENT PROCESS. 
505 8 |a The Management Planning Process -- What Is Strategic Planning? -- The Strategic Management Process -- TYPES OF STRATEGIES -- Corporate Strategy -- Competitive Strategy -- Functional Strategy -- Managers' Roles in Strategic Planning -- STRATEGIC HUMAN RESOURCE MANAGEMENT -- What Is Strategic Human Resource Management? -- IMPROVING PERFORMANCE: The Strategic Context: The Shanghai Ritz‐Carlton Portman Hotel -- IMPROVING PERFORMANCE: HR as a Profit Center: The Zappos "Wow" Way -- Sustainability and Strategic Human Resource Management -- Strategic Human Resource Management Tools -- HR METRICS, BENCHMARKING, AND DATA ANALYTICS -- Benchmarking -- Strategy‐Based Metrics -- What Are HR Audits? -- TRENDS SHAPING HR: DIGITAL AND SOCIAL MEDIA -- TRENDS SHAPING HR: SCIENCE IN TALENT MANAGEMENT -- HIGH‐PERFORMANCE WORK SYSTEMS -- EMPLOYEE ENGAGEMENT GUIDE FOR MANAGERS: EMPLOYEE ENGAGEMENT AND PERFORMANCE -- The Employee Engagement Problem -- What Can Managers Do to Improve Employee Engagement? -- How to Measure Employee Engagement -- How Kia Motors (UK) Improved Performance with an HR Strategy Aimed at Boosting Employee Engagement -- CHAPTER SECTION SUMMARIES -- DISCUSSION QUESTIONS -- INDIVIDUAL AND GROUP ACTIVITIES -- EXPERIENTIAL EXERCISE -- APPLICATION CASE: A FAILURE OF STRATEGY AT BORDERS UK -- CONTINUING CASE: CARTER CLEANING COMPANY -- TRANSLATING STRATEGY INTO HR POLICIES AND PRACTICES CASE: IMPROVING PERFORMANCE AT THE HOTEL PARIS -- KEY TERMS -- ENDNOTES -- PART TWO RECRUITMENT, PLACEMENT, AND TALENT MANAGEMENT -- 4 Job Analysis and the Talent ‐Management Process -- TALENT MANAGEMENT PROCESS -- Talent Management Software -- THE BASICS OF JOB ANALYSIS -- What Is Job Analysis? -- Uses of Job Analysis Information -- Conducting a Job Analysis -- IMPROVING PEFORMANCE: HR as a Profit Center: Boosting Productivity Through Work Redesign. 
505 8 |a METHODS FOR COLLECTING JOB ANALYSIS INFORMATION -- The Interview -- Questionnaires -- Observation -- Participant Diary/Logs -- Quantitative Job Analysis Techniques -- Online Job Analysis Methods -- WRITING JOB DESCRIPTIONS -- Diversity Counts -- Job Identification -- Job Summary -- Relationships -- Responsibilities and Duties -- TRENDS SHAPING HR: DIGITAL AND SOCIAL MEDIA -- KNOW YOUR EMPLOYMENT LAW: Writing Job Descriptions That Comply with the Ada -- Standards of Performance and Working Conditions -- IMPROVING PERFORMANCE: HR Tools for Line Managers and Small Businesses -- WRITING JOB SPECIFICATIONS -- Specifications for Trained versus Untrained Personnel -- Specifications Based on Judgment -- HR AND THE GIG ECONOMY: Do Gig Workers Need Job Specifications? -- Job Specifications Based on Statistical Analysis -- The Job‐Requirements Matrix -- Employee Engagement Guide for Managers -- USING COMPETENCIES MODELS -- IMPROVING PERFORMANCE: The Strategic Context: Daimler Alabama -- How to Write Competencies Statements -- CHAPTER SECTION SUMMARIES -- DISCUSSION QUESTIONS -- INDIVIDUAL AND GROUP ACTIVITIES -- EXPERIENTIAL EXERCISE -- APPLICATION CASE: THE CHILLY BURGER JOINT -- CONTINUING CASE: CARTER CLEANING COMPANY -- TRANSLATING STRATEGY INTO HR POLICIES AND PRACTICES CASE: IMPROVING PERFORMANCE AT THE HOTEL PARIS -- KEY TERMS -- ENDNOTES -- 5 Personnel Planning and Recruiting -- INTRODUCTION -- WORKFORCE PLANNING AND FORECASTING -- Strategy and Workforce Planning -- IMPROVING PERFORMANCE: The Strategic Context: Deloitte -- Forecasting Personnel Needs (Labor Demand) -- Forecasting the Supply of Inside Candidates -- Forecasting the Supply of Outside Candidates -- Predictive Workforce Monitoring -- Matching Projected Labor Supply and Demand with a Plan -- Succession Planning -- WHY EFFECTIVE RECRUITING IS IMPORTANT. 
505 8 |a Improving Recruitment Effectiveness: Recruiters, Sources, and Branding -- The Recruiting Yield Pyramid -- KNOW YOUR EMPLOYMENT LAW: Recruiting Employees -- Internal Sources of Candidates -- Finding Internal Candidates -- EMPLOYEE ENGAGEMENT GUIDE FOR MANAGERS -- Promotion from Within -- OUTSIDE SOURCES OF CANDIDATES -- Informal Recruiting and the Hidden Job Market -- Recruiting via the Internet -- Using Recruitment Software and Artificial Intelligence -- TRENDS SHAPING HR: SCIENCE IN TALENT MANAGEMENT -- TRENDS SHAPING HR: DIGITAL AND SOCIAL MEDIA: LinkedIn and Beyond -- Advertising -- Employment Agencies -- Recruitment Process Outsourcers -- On‐Demand Recruiting Services -- HR AND THE GIG ECONOMY: Temporary Workers and Alternative Staffing -- KNOW YOUR EMPLOYMENT LAW: Contract Employees -- Offshoring and Outsourcing Jobs -- Executive Recruiters -- IMPROVING PERFORMANCE: HR TOOLS FOR LINE MANAGERS AND SMALL BUSINESSES: Recruiting 101 -- Referrals and Walk‐Ins -- College Recruiting -- Military Personnel -- IMPROVING PERFORMANCE: HR as a Profit Center: Cutting Recruitment Costs -- RECRUITING A MORE DIVERSE WORKFORCE -- Recruiting Women -- Recruiting Single Parents -- Older Workers -- Diversity Counts: Older Workers -- Recruiting Minorities -- The Disabled -- DEVELOPING AND USING APPLICATION FORMS -- Purpose of Application Forms -- Application Guidelines -- KNOW YOUR EMPLOYMENT LAW: Application Forms and Eeo Law -- Using Application Forms to Predict Job Performance -- Mandatory Arbitration -- Building Your Management Skills: The Human Side of Recruiting -- CHAPTER SECTION SUMMARIES -- DISCUSSION QUESTIONS -- INDIVIDUAL AND GROUP ACTIVITIES -- EXPERIENTIAL EXERCISE -- APPLICATION CASE: TECHTONIC GROUP -- CONTINUING CASE: CARTER CLEANING COMPANY -- TRANSLATING STRATEGY INTO HR POLICIES AND PRACTICES CASE: IMPROVING PERFORMANCE AT THE HOTEL PARIS. 
505 8 |a KEY TERMS. 
520 |a This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content which is especially relevant to students outside the United States. For courses in management.Modern human resources: technology, social media, and managementHuman Resource Management provides st. 
526 0 |a AS201 - Bachelor of Science (Hons.) Biology  |z Syllabus Programme 
588 |a Description based on publisher supplied metadata and other sources. 
590 |a Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.  
650 0 |a Personnel management. 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a Dessler, Gary  |t Human Resource Management, Global Edition  |d Harlow, United Kingdom : Pearson Education, Limited,c2019  |z 9781292309125 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ezaccess.library.uitm.edu.my/login?url=https://ebookcentral.proquest.com/lib/uitm-ebooks/detail.action?docID=5785536  |z View fulltext via EzAccess 
966 0 |a 2021  |b ProQuest Ebook Central  |c UiTM Library  |d Mohd Fadhli Samsudin  |e Faculty of Applied Sciences  |f ProQuest 

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