Retailing in the 21st Century Current and Future Trends /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Krafft, Manfred. (Editor), Mantrala, Murali K. (Editor)
• Format: Electronic
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2010.
• Subjects: Economics.; Industrial management.; Marketing.; Industrial procurement.; Economics/Management Science.; Management/Business for Professionals.; Procurement.
• Online Access: https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-3-540-72003-4

Retailing in the new millennium stands as an exciting, complex and critical sector of business in most developed as well as emerging economies. Today, the retailing industry is being buffeted by a number of forces simultaneously, e.g., increasing competition within and across retailing formats, the...

Table of Contents:

• Retail Success and Key Drivers
• Case Study of Metro
• Leopold Stiefel's "Big Idea" and the Growth of Media Markt-Saturn
• Retail Trends in Europe
• Trends in US Retailing
• Trends in Retailing in East Asia
• Insights into the Growth of New Retailer Formats in India
• Future Store Technologies and Their Impact on Grocery Retailing
• The Third Wave of Marketing Intelligence
• Applications of Intelligent Technologies in Retail Marketing
• New Automated Checkout Systems
• Understanding Retail Customers
• Future Trends in Multi-channel Retailing
• Retail Competition
• New Challenges in Retail Human Resource Management
• Retail Assortment
• Out-of-Stock
• Recent Trends and Emerging Practices in Retailer Pricing
• Retail Pricing
• Current Status and Future Evolution of Retail Formats
• Electronic Retailing
• Supply Chain Management in a Promotional Environment
• Sales Promotion
• Understanding Customer Loyalty Programs
• Integrated Marketing Communications in Retailing.