Handbook of usability testing how to plan, design, and conduct effective tests /

'Handbook of Usability Testing' is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types.

Bibliographic Details
Main Author: Rubin, Jeffrey, 1949-
Other Authors: Chisnell, Dana.
Format: Electronic
Language:English
Published: Indianapolis, IN : Wiley Pub., c2008.
Edition:2nd ed.
Subjects:
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Table of Contents:
  • Part One: Usability testing: an overview. What makes something usable?
  • What is usability testing?
  • When should you test?
  • Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan
  • Set up a testing environment
  • Find and select participants
  • Prepare test materials
  • Conduct the test sessions
  • Debrief the participant and observers
  • Analyze data and observations
  • Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience.