Emotional labour in health care the unmanaged heart of nursing /
| Main Author: | |
|---|---|
| Format: | Electronic |
| Language: | English |
| Published: |
London ; New York :
Routledge,
2008.
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| Series: | Critical studies in health and society.
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| Subjects: | |
| Online Access: | View fulltext via EzAccess MyiLibrary ebrary |
Table of Contents:
- Cover
- Critical Studies in Health and Society
- Emotional Labour in Health Care
- Contents
- Illustrations
- Figures
- Tables
- Cartoons
- Table of vignettes
- Preface
- Acknowledgements
- Introduction
- Challenging current conceptualisations of emotional labour
- Part I Understanding emotional labour in nursing
- 1 Emotion management and emotional labour
- 2 Emotional labour in health care
- 3 Emotion and cognition
- 4 Synthesising Darwin and Freud with interactionist theory
- 5 Emotion and personal and social identity
- Part II Developing emotional labour in nursing
- 6 The emotional field
- 7 Therapeutic emotional labour
- 8 Instrumental emotional labour
- Instrumental emotional labour
- 9 Collegial emotional labour
- 10 Reflexive emotion management
- Bibliography
- Index.