Highly Effective Behavior of Financial Consultants

Even after the introduction of self-services such as online banking, the need for qualified personnel in the financial service industry has remained strong. Important business is still conducted face-to-face between consultant and customer. Hence, many financial service firms still see their competi...

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Bibliographic Details
Main Author: Ettinger, Elfi. (Author)
Corporate Author: SpringerLink (Online service)
Format: Electronic
Language:English
Published: Wiesbaden : Gabler, 2009.
Subjects:
Online Access:https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-3-8349-9989-4