Information Quality Management Capability Maturity Model

• Main Author: Baakarada, Saaa. (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic
• Language: English
• Published: Wiesbaden : Vieweg+Teubner, 2009.
• Subjects: Computer science.; Computer Science.; Computer Science, general.
• Online Access: https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-3-8348-9634-6

 Today, it is essential for organisations to pay greater attention to data and information, which must be considered as a valuable strategic resource. However, many organisations are challenged by determining the right way to improve the level of data quality. Saaa Baakarada presents a capability maturity model for information quality management process assessment and improvement. The author employed six exploratory case studies and a four round Delphi study to gain a better understanding of the research problem and to build the preliminary model, which he then applied in seven international case studies for further enhancement and external validation. The model is a set of evaluation tools and methodologies, which are intended to assist with the identification of relevant problems and solutions. Thus, the Information Quality Management Capability Maturity Model (IQM-CMM) may provide organisations with a measure of their maturity in information quality management, along with recommendations for increasing the level of maturity.