A culture of rapid improvement creating and sustaining an engaged workforce /
| Main Author: | |
|---|---|
| Format: | Electronic |
| Language: | English |
| Published: |
Boca Raton :
CRC Press,
c2008.
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| Subjects: | |
| Online Access: | ebrary View fulltext via EzAccess MyiLibrary MyiLibrary |
Table of Contents:
- Foreword / H. Eugene McBrayer
- Industrial culture: the human side of change
- Strategy: the values and beliefs of an industrial culture
- Making your cultural values personal
- Quality stations: the rituals of your culture
- The objective elements of engaging people
- The subjective elements that disrupt engagement of people
- Understanding the theory of industrial culture
- The social design of a new culture
- Valuing individuals
- Managing emotion at work
- How communication reflects your culture
- Measuring the performance of small events
- Managing the competence of your employees, especially in business-critical roles
- Phase I: the first six months
- Phase II: the second six months
- Phase III: the third six months
- Phase IV: the fourth six months.