High Performance Through Process Excellence From Strategy to Operations /

• Main Author: Kirchmer, Mathias. (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2009.
• Subjects: Economics.; Industrial management.; Management information systems.; Economics/Management Science.; Business Information Systems.; Management/Business for Professionals.
• Online Access: https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-3-540-77825-7

The Management of Process Excellence (MPE) has become a main enabler of High Performance  delivering innovation and agility. It leads to a functioning "Real-Time Enterprise". MPE links strategy with people and technology, like Service-Oriented Architectures (SOA) or Web 2.0. Knowledge ass...

Table of Contents:

• Management of Process Excellence (MPE) - What Is It and Why Do You Need It?- Innovation - An Important Goal of MPE
• Information Technology Enabling Process Execution with MPE
• Business Process Change Management for MPE
• Business Process Governance for MPE
• Reference Models to Empower MPE
• Inter-enterprise Business Processes Enabled by MPE
• Emergent Processes Enabled by MPE
• Globalization Requires MPE
• Small and Medium Enterprises Also Benefit from MPE
• What Has Jazz to Do with MPE?- Epilogue: Process Excellence Is Becoming Popular.