Communication and implementation sustaining the practice /

• Main Author: Phillips, Jack J., 1945-
• Other Authors: Tush, Wendi Friedman, 1958-
• Format: Electronic
• Language: English
• Published: San Francisco : Pfeiffer, c2008.
• Series: Pfeiffer essential resources for training and HR professionals.; Measurement and evaluation series ; 6.
• Subjects: Communication in personnel management.; Employees > Training of.; Communication in management.; BUSINESS & ECONOMICS > Workplace Culture.; BUSINESS & ECONOMICS > Human Resources & Personnel Management.; Electronic books.
• Online Access: Books24x7; View fulltext via EzAccess; MyiLibrary

Presents various ways data can be communicated to target audiences. This book focuses on how to analyze particular audiences and what kind of data each wants, as well as recommending ways of communicating it to them in fast paced work settings. It covers topics such as importance of reporting and us...

Table of Contents:

• Communication and Implementation: Sustaining the Practice; Contents; Principles of the ROI Methodology; Chapter 1 Reporting Results; Chapter 2 Making the Transition to the ROI Methodology; Chapter 3 Building Capability and Support; Chapter 4 Sustaining the Use of the ROI Methodology; Index; About the Authors;