Delivering Results Managing What Matters /

For any organization to perform and compete successfully, it must have the systems and processes in place to translate goals into achievable actionsand measure and monitor results. Moreover, the organization must be able to adjust and adapt as market conditions, government regulations, personnel, a...

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Bibliographic Details
Main Authors: Carr, Lawrence P. (Author), Nanni Jr., Alfred J. (Author)
Corporate Author: SpringerLink (Online service)
Format: Electronic
Language:English
Published: New York, NY : Springer US, 2009.
Edition:1.
Subjects:
Online Access:https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-1-4419-0621-2
Table of Contents:
  • Introduction
  • Management as a System
  • The Key to Delivering Results
  • Delivering Results Context
  • Organizational Fitness: Culture and Values
  • Internal Strategy: Governance Structure
  • Internal Strategy: Organizational Structure
  • Performance Measurement Systems I
  • Aligning the MSDR Measurement System with Strategy
  • Gaining Strategic Alignment
  • Performance and Reward
  • Management as a System: Executing Strategy through the MSDR.