From difficult to disturbed understanding and managing dysfunctional employees /

• Main Author: Miller, Laurence, 1951-
• Format: Electronic
• Language: English
• Published: New York : AMACOM, c2008.
• Subjects: Problem employees.; Personnel management.; Supervision of employees.; BUSINESS & ECONOMICS > Workplace Culture.; BUSINESS & ECONOMICS > Human Resources & Personnel Management.; Electronic books.
• Online Access: Books24x7; View fulltext via EzAccess; MyiLibrary

"Presented in jargon-free, understandable language, From Difficult to Disturbed gives you unparalleled insight into practical psychology and human nature that you can immediately apply to your own unique managerial challenges. From showing you how to encourage higher productivity, fewer sick da...

Table of Contents:

• Human nature and the practical psychology of work
• Shrinkers and clingers: avoidant and dependent employees
• Emoters and reactors: histrionic and borderline employees
• Preeners and predators: narcissistic and antisocial employees
• Detailers and vigilantes: obsessive-compulsive and paranoid employees
• Oddballs and spoilers: schizoid and passive-aggressive employees
• Working wounded: mental disorders on the job
• Brain alert: neuropsychological disorders at work
• Sick and tired: mind-body syndromes in the workplace
• What a job: managing dysfunctional employees
• Danger zone: handling workplace violence
• Tough at the top: organizational stress management and leadership
• Bibliography and further reading
• Index.