Emotion in the library workplace /

• Other Authors: Hines, Samantha (Editor), Matteson, Miriam L., (Editor)
• Format: eBook
• Language: English
• Published: Bingley, U.K. : Emerald Publishing Limited, 2017.
• Series: Advances in library administration and organization, v. 37
• Subjects: Library administration.; Emotions > Sociological aspects.; Psychology, Emotions.; Psychology: emotions.
• Online Access: Access Fulltext via EzAccess

Emotions are prevalent in the library workplace leading to many questions and areas of analysis worth exploring. For example, what tools for developing emotional intelligence are used effectively in library workplaces? How can emotional labor be managed to minimize the negative effects of emotion wo...

Table of Contents:

• Prelims
• A primer on emotions in the workplace
• The potential of mindfulness in managing emotions in libraries
• Associations between affect, personality, and job satisfaction among library employees: efficient and ethical assessment of library staff
• Constructing authority in professional practice: personal reflections
• Avoiding burnout
• Into the weeds: emotions and deselection in the library
• Emotional intelligence: a framework for the competencies and traits of reference and user services librarians
• Legacy practices: implications for leadership
• Using civility in the form of mindful speech and action to cultivate empathy among library employees
• Let's talk about how we talk: communication agreements in the library workplace
• The role of intentional reflective practice and mindfulness in emotional self-regulation for library administrators
• Afterword
• About the Authors.