Managing and resolving workplace conflict

In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called "alternative dispute resolution" (ADR), an approa...

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Bibliographic Details
Other Authors: Lipsky, David B., 1939-, Avgar, Ariel C., Lamare, J. Ryan., Gollan, Paul., Lewin, David, 1943-
Format: Electronic
Language:English
Published: Bingley, U.K. : Emerald, 2016.
Series:Advances in industrial and labor relations ; v. 22.
Subjects:
Online Access:Access Fulltext via EzAccess
Table of Contents:
  • Introduction: new research on managing and resolving workplace conflict: setting the stage / David Lipsky, Ariel Avgar, J. Ryan Lamare
  • Conflict and employment relations in the individual rights era / Alexander Colvin
  • Resolving workplace conflicts through litigation: evidence, analysis, and implications / David Lewin
  • Remedy-seeking responses to discrimination: does management-employee similarity matter? / Cynthia L. Gramm, John Schnell
  • Employment lawyers and mandatory arbitration: facilitating or forestalling access to justice? / Mark Gough
  • Beyond repeat players: experience and employment arbitration outcomes in the securities industry / J. Ryan Lamare
  • Networked dispute resolution: the national implementation body in Irish industrial relations / William Roche, Colman Higgins
  • Toward a system of conflict management? cultural change and resistance in a healthcare organization / Paul Latreille, Richard Saundry
  • Treating conflict: the adoption of a conflict management system in a hospital setting / Ariel Avgar.