Information technology evaluation methods and management
The evaluation of information technology and its business value are the subjects of many academic and business discussions. Investments in IT are growing extensively and business managers worry whether the benefits derived might not be as high as expected. This phenomenon is often called the IT inve...
| Corporate Author: | |
|---|---|
| Other Authors: | |
| Format: | Electronic |
| Language: | English |
| Published: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
c2001.
|
| Subjects: | |
| Online Access: | View fulltext via EzAccess |
| Summary: | The evaluation of information technology and its business value are the subjects of many academic and business discussions. Investments in IT are growing extensively and business managers worry whether the benefits derived might not be as high as expected. This phenomenon is often called the IT investment paradox or the IT Black Hole: large sums of money are invested in IT that seem to be swallowed by a large black hole without rendering much return. How to measure the benefits of IT is the concern of this title. Different IT evaluation approaches and methods are discussed and illustrated with cases: traditional financial evaluations such as the return on investment, information economics and the recently introduced IT Balanced Scorecard. The latter approach is proposed as an ideal mechanism to support the IT/business alignment process and its related IT governance process. |
|---|---|
| Physical Description: | electronic texts (vii, 279 p. : ill.) : digital files. Also available in print. |
| Format: | Mode of access: World Wide Web. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781930708877 (PDF) |
| Access: | Restricted to subscribers or individual electronic text purchasers. |