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Measuring the value of information technology

"This book targets business managers, IT managers, business students and researchers and will enable its readers to systematically, effectively and consistently measure the value of Information Technology"--Provided by publisher.

Bibliographic Details
Main Author: Zee, Han T. M. van der.
Corporate Author: IGI Global.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2002.
Subjects:
Information technology > Evaluation.
Online Access:View fulltext via EzAccess
Table of Contents:
  • 1. The need to measure the value of information technology
  • 2. The role of IT and planning for IT value
  • 3. The link between IT planning and IT valuation
  • 4. Measures of the business value of IT
  • 5. Measures of the effectiveness of IT
  • 6. Measures of the effectiveness and efficiency of IT supply
  • 7. An IT measurement program
  • 8. Benchmarking IT.

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