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Managing the human side of information technology challenges and solutions /

"This book addresses how to effectively manage the ways in which information technology impacts both human and organizational behavior"--Provided by publisher.

Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Szewczak, Edward., Snodgrass, Coral.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2002.
Subjects:
Information resources management.
Online Access:View fulltext via EzAccess
Table of Contents:
  • 1. The changing face of leadership / Walter Einstein, John Humphreys
  • 2. The social antecedents of business process planning effectiveness / Sofiane Sahraoui
  • 3. Assessing the risks of IT-enabled jobs / Laura Lally
  • 4. The non-technical side of office technology / Huub Ruel
  • 5. Computer-mediated communication : the power of email as a driver for changing the communication paradigm / Dianne Willis
  • 6. Personal information privacy and the Internet / Edward Szewczak
  • 7. E-communication of interdepartmental knowledge / Ned Kock, Robert McQueen
  • 8. A strategic systems perspective of organizational learning / Olivia Neece
  • 9. GSS facilitation / Pak Yoong, Brent Gallupe
  • 10. Using action learning in GSS facilitation training / Pak Yoong, Brent Gallupe
  • 11. Extending collaboration support systems / Thekla Rura-Polley, Ellen Baker
  • 12. The framework for a cross-cultural communication process efficiency and cost in a global economy / Andrew Targowski, Ali Metwali
  • 13. Cultural characteristics of IT professionals / Robert Gerulat.

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