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100719s2008 paua fsb 001 0 eng d |
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|z 2007016963
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|a 013767667
|2 Uk
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|a 9781599046327 (PDF)
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|a 1599046326 (PDF)
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|z 9781599046303 (hardcover)
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|z 159904630X (hardcover)
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|z 9781616927011 (softcover)
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7 |
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|a 10.4018/978-1-59904-630-3
|2 doi
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| 035 |
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|a (CaBNVSL)gtp00542366
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|a (OCoLC)707611381
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|a CaBNVSL
|c CaBNVSL
|d CaBNVSL
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|a HD30.2
|b .S7885 2008e
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|a 658.4/012
|2 22
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| 245 |
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|a Strategic knowledge management in multinational organizations
|c Kevin O'Sullivan [editor].
|h [electronic resource] /
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| 260 |
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|a Hershey, Pa. :
|b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
|c c2008.
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| 300 |
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|a electronic texts (xx, 405 p. : ill. (some col.)) :
|b digital files.
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| 504 |
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|a Includes bibliographical references (p. 356-396) and index.
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| 505 |
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|a 1. HRM practices and knowledge transfer in multinational companies / Dana B. Minbaeva -- 2. Knowledge creation in commitment-based value networks in multinational oprganizations / Leslie Gadman -- 3. The impact of group relationships on knowledge sharing : a cross-cultural study / Qiping Zhang, Vincent M. Ribiere, and Thippaya Chintakovid -- 4. Why first-level call center technicians need knowledge management tools / Joe Downing -- 5. KAFRA : a context-aware framework of knowledge management in global diversity / A. Okunoye and N. Bertaux -- 6. The role of culture in knowledge management : a case study of two global firms / D. Leidner, M. Alavi, and T. Kayworth -- 7. KM technologies and the organizational LOE : the unintended consequence of constant organizational change / Victoria M. Grady and James D. Grady III -- 8. Architecting knowledge management systems / Shankar Kambhampaty -- 9. Global knowledge management technology strategies and competitive functionality / William Schulte and Kevin J. O'Sullivan -- 10. Comparing cultural and political perspectives of data, information, and knowledge sharing in organisations / D. Hart and L. Warne -- 11. Technology trends in knowledge management tools / G. Balmisse, D. Meingan, and K. Passerini -- 12. Improving global knowledge management through inclusion of host country workforce input / Yongsun Paik, Charles M. Vance, Jeffrey Gale, and Cathleen A. McGrath --
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| 505 |
0 |
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|a 13. Developing a standardization best practice by cooperation between multinationals / Henk J. de Vries -- 14. The building of the intellectual capital statements in multinationals : challenges for the future / Miltiadis D. Lytras and Patricia Ordóñez de Pablos -- 15. Knowledge management in research joint ventures / Elena Revilla -- 16. CRM practices and resources for the development of customer-focused multinational organizations / Luciano C. Batista -- 17. Organizational learning process : its antecedents and consequences in enterprise system implementation / W. Ke and K. Kee Wei -- 18. Managing knowledge diversity in distributed organizational structures / Claude Paraponaris -- 19. Knowledge management success : roles of management and leadership / Vittal S. Anantatmula -- 20. Strategic knowledge management in matrix multinational organizations / Alan M. Thompson -- 21. A cross-national comparision of knowledge management practices in Israel, Singapore, the Netherlands, and the United States / Ronald D. Camp II, Leo-Paul Dana, Len Korot, and George Tovstiga -- 22. Developing a global CRM Srategy / M. Shumanov and M. Ewing.
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|a Restricted to subscribers or individual electronic text purchasers.
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| 520 |
3 |
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|a "This book presents a comprehensive set of investigations of a wide range of environmental factors, both internal and external, that contribute to the key challenge of complexity in KM. These factors include culture, technology, communications, infrastructure, and learning and leadership structures"--Provided by publisher.
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| 530 |
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|a Also available in print.
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| 538 |
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|a Mode of access: World Wide Web.
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| 588 |
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|a Title from PDF t.p. (viewed on July 19, 2010).
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| 650 |
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|a Knowledge management.
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| 650 |
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|a International business enterprises.
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| 650 |
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|a Intercultural communication.
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| 650 |
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|a Corporate culture.
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| 653 |
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|a Commitment based value networks
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| 653 |
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|a Cultural and political perspectives
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| 653 |
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|a Culture in knowledge management
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| 653 |
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|a CRM practices
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| 653 |
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|a Customer-focused multinational organizations
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| 653 |
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|a Distributed organizational structures
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| 653 |
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|a Global CRM strategy
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| 653 |
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|a HRM practices
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| 653 |
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|a Intellectual capital statements
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| 653 |
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|a KAFRA
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| 653 |
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|a Knowledge creation
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| 653 |
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|a Knowledge diversity
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| 653 |
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|a Knowledge management systems
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| 653 |
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|a Knowledge management tools
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| 653 |
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|a Knowledge sharing
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| 653 |
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|a Knowledge transfer
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| 653 |
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|a Matrix multinational organizations
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| 653 |
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|a Multinational companies
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| 653 |
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|a Organizational learning process
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| 653 |
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|a Organizational LOE
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| 653 |
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|a Research joint ventures
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| 653 |
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|a Roles of management and leadership
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| 653 |
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|a Standardization best practices
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| 653 |
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|a Strategic knowledge management
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| 653 |
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|a Technology trends
|
| 700 |
1 |
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|a O'Sullivan, Kevin,
|d 1967-
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| 710 |
2 |
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|a IGI Global.
|
| 776 |
0 |
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|c (Original)
|w (DLC) 2007016963
|z 9781599046303
|z 159904630X
|
| 856 |
4 |
0 |
|u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-630-3
|z View fulltext via EzAccess
|