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Measuring information systems delivery quality

"The book provides analyses and explains some of the contradictions and apparent paradoxes of many information systems quality perspectives"--Provided by publisher.

Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Duggan, Evan W., Reichgelt, Han.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2006.
Subjects:
Management information systems > Evaluation.
Information technology > Evaluation.
Online Access:View fulltext via EzAccess
Table of Contents:
  • 1. The panorama of information systems quality / Evan Duggan, Han Reichgelt
  • 2. An overview of software quality concepts and management issues / Alain April, Claude Laporte
  • 3. The different views of software quality / Bernard Wong
  • 4. Making real progress with the requirements defects problem / R. Dromey
  • 5. User participation in the quality assurance of requirements specifications / Heinz Knoell
  • 6. Academic storytelling / Robert Cox
  • 7. Process-sentered contributions to information systems quality / Evan Duggan, Richard Gibson
  • 8. Developer-driven quality / Gina Green, Rosann Collins, Alan Hevner
  • 9. Improving quality through the use of agile methods in systems development / Julie Kendall, Kenneth Kendall, Sue Kong
  • 10. Quality metrics and Bayesian analysis / Francisco Macias, Mike Holcombe
  • 11. Building IT risk management approaches / Jakob Iversen, Lars Mathiassen, Peter Nielsen
  • 12. Examining the quality of evolution frameworks and metamodeling paradigms of information systems development methodologies / Eleni Berki
  • 13. Software quality and open source process / Sameer Verma
  • 14. Creating IS quality in government settings / Catherine Horiuchi
  • 15. ERP quality / Jenine Beekhuyzen.

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