Managing Web service quality measuring outcomes and effectiveness /

"This book focuses on the advances in Web service quality, covering topics such as quality requirements, security issues, and development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative colle...

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Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Khan, Khaled M., 1959-
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2009.
Subjects:
Online Access:View fulltext via EzAccess
Description
Summary:"This book focuses on the advances in Web service quality, covering topics such as quality requirements, security issues, and development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative collection provides academicians, researchers, and practitioners with the most advanced research in the field"--Provided by publisher.
Physical Description:electronic texts (xxii, 394 p. : ill.) : digital files.
Also available in print.
Format:Mode of access: World Wide Web.
Bibliography:Includes bibliographical references (p. 358-381) and index.
ISBN:9781605660431 (ebook)
Access:Restricted to subscribers or individual electronic text purchasers.