Managing psychological factors in information systems work an orientation to emotional intelligence /

• Main Author: Kaluzniacky, Eugene.
• Corporate Author: IGI Global.
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2004.
• Subjects: Emotional intelligence.; Computer programming > Psychological aspects.; Mental Health.; Occupational Health.; Emotions.; Information Services > organization & administration.; Personality.; Social Behavior.
• Online Access: View fulltext via EzAccess

"This book presents an initial framework for extending and humanizing the sphere of IT work"--Provided by publisher.

Table of Contents:

• 1. The Myers-Briggs personality types
• 2. Enneagram personalities
• 3. Cognition, creativity and learning
• 4. The deepest inner self : a foundation for "emotional intelligence"
• 5. Areas of IT application
• 6. The emotionally intelligent IT organization
• 7. A call to action.