Handbook of research on ICT-enabled transformational government a global perspective /

• Corporate Author: IGI Global.
• Other Authors: Weerakkody, Vishanth., Janssen, Marijn., Dwivedi, Yogesh Kumar.
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2009.
• Subjects: Internet in public administration.; Information technology.; Electronic government transformation; Eliminating knowledge and enhancing practices; Factors influencing enterprise applications; ICT-enabled transformational government; Instigating transformational government; Interoperability and integration enabling t-government; Interoperable systems in public sectors; IT governance in the public sector; Optimization of government processes; Process maturity in public sector; Shared services transforming the public sector; Social shaping of transformational government; Transformational government foundations
• Online Access: View fulltext via EzAccess

E-government has evolved from basic information provisioning to more integrated service offerings enabling citizen-centric services. This handbook provides comprehensive coverage and definitions of the most important issues, concepts, trends, and technologies within transformation stage e-government...

Table of Contents:

• The Social Shaping of Transformational Government / Vincent Homburg
• Towards T-Government by Increasing Process Maturity in Public Sector / Jurij Jaklic, Mojca Indihar Stemberger
• Transformation Strategies for Shared Service Centers in the Public Sector / Haiko van der Voort, Hans de Bruijn, Marijn Janssen
• Citizens, Not Consumers / Cory Allen Heidelberger
• Instigating Transformational Government at a Municipality Level: A Case Study / Marwan Elnaghi ... [et al.]
• Transforming Cross-Organisational Processes between European Administrations: Towards a Comprehensive Business Interoperability Interface / Jörg Ziemann
• ICT-Enabled Optimization of Government Processes / Lars Baacke ... [et al.]
• Mapping Factors Influencing EAI Adoption on the Adoption Lifecycle Phases in LGAs / Muhammad Mustafa Kamal
• Improving Access to Government Information with Open Standards for Document Formats / Rajiv C. Shah, Jay P. Kesan
• Interoperability and Constituents of Interoperable Systems in Public Sector / Dibakar Ray ... [et al.]
• Communities of Purpose: Eliminating Knowledge and Enhancing Practices in Transformational Government Programmes / Ashley Broganza
• Knowledge-Driven Project Management in Government Transformation / Yannis Charalabidis, Demetrios Sarantis, Dimitris Askounis
• Interorganizational Communications in Disaster Management / Jing Yang ... [et al.]
• Competence in Transforming the Norwegian Welfare Sector: A Case Study and Implications for Future E-Government Initiatives / Knut H. Rolland, Torgeir Dingsøyr
• The Call for Transformational Governance in the Knowledge Economy / Benjamin Yeo, Eileen Trauth
• Developing an Interdisciplinary Approach to the Evaluation of E-Government Implementation / Maddalena Sorrentino, Marco De Marco
• The Myth of E-Government / Katarina Lindblad-Gidlund, Katarina Giritli-Nygren
• Measurement of Transformational Government Strategies Using Balanced Scorecard Approach / Ivaylo Gueorguiev
• Measuring Transformational Use of ICTs at Regional Level / Karsten Gareis, Tobias Hüsing
• Evaluating IT-Enabled Transformation in Public Services: A Case Study on Assessing Information Systems Effectiveness in a Government Organization in Turkey / Sevgi Ozkan, Murat Cakir
• A Cost Model of Open Source Software Adoption / Barbara Russo, Giancarlo Succi
• Citizen's Acceptance of Electronic Services: A Qatari Perspective / Shafi Al-Shafi, Vishanth Weerakkody
• E-File Adoption: Diffusion, Experience, and Trust / Lemuria D. Carter, Ludwig Christian Schaupp
• E-Government Implementation in Transition Countries / Mysore Ramaswamy
• IT Governance in the Public Sector in a Developing Country / Edephonce N. Nfuka, Lazar Rusu.