Cases on information technology and business process reengineering

The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a roadmap to...

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Bibliographic Details
Corporate Authors: IGI Global., Idea Publishing Group.
Other Authors: Khosrowpour, Mehdi, 1951-
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Ave., Hershey, PA, 17033, USA), 2006.
Series:Cases on information technology series,
Subjects:
Online Access:View fulltext via EzAccess
Table of Contents:
  • Chapter I. A Case of an IT-Enabled Organizational Change Intervention: The Missing Pieces / Bing Wang, David Paper
  • Chapter II. The Selection of the IT Platform: Enterprise System Implementation in the NZ Health Board / Maha Shakir, Dennis Viehland
  • Chapter III. Workflow-Supported Invoice Management: The Case of a System Implementation at a German Media Company / Karl R. Lang
  • Chapter IV. Business Reengineering at a Large Government Agency / Nina McGarry, Tom Beckman
  • Chapter V. ERP Selection at AmBuildPro / Margaret Sklar, Matthew Breneman, Ira Yermish
  • Chapter VI. An Internet-Based Workflow System: The Case of Lawrence Livermore National Laboratories' Zephyr Project / Judith Gebauer, Heike Schad
  • Chapter VII. Building Automation into Existing Business Processes / David Paper, Wai Mok, James Roger
  • Chapter VIII. Information Systems Redesign in a State Social Services Agency: A Case Study / Jean-Pierre Kuilboer, Noushin Ashrafi
  • Chapter IX. Reengineering the Selling Process in a Showroom / Jakov Crnkovic, Goran Petkovic, Nebojsa Janicijevic
  • Chapter X. Business Process Reengineering for the Use of Distance Learning at BellCanada / Tammy Whalen, David Wright
  • Chapter XI. Everyone's Watching: The Remarkably Public Reorganization of the Nevada Department of Motor Vehicles / William L. Kuechler, Dana Edberg
  • Chapter XII. A Comprehensive Process Improvement Methodology: Experiences at Caterpillar's Mossville Engine Center (MEC) / David Paper, Steve Dickinson.
  • Chapter XIII. Reinventing Business Processes Through Automation: A Case Study / David Paper
  • Chapter XIV. The Dilemma of Dairy Farm Group Between Redesigning of Business Processes and Rebuilding of Management Information Systems / Eugenia M. W. Ng, Ali F. Farhoomand, Probir Banerjee
  • Chapter XV. Heineken USA: Reengineering Distribution with HOPS / Gyeung-min Kim, John Price
  • Chapter XVI. Identifying Business Processes for, and Challenges to, Electronic Supply Chain Management: A Case Study in a Small Business in North-West Tasmania / Tarmo Sinkkonen
  • Chapter XVII. Incentives and Knowledge Mismatch: The Deemed Failure of a BPR Project in a Large Banking Organisation / Parthasarathi Banerjee
  • Chapter XVIII. Business Process Redesign in Travel Management in an SAP R/3 Upgrade Project: A Case Study / Marit Schallert
  • Chapter XIX. Implementation Failure of an Integrated Software Package: A Case Study from the Far East / Suprateek Sarker, Saonee Sarker
  • Chapter XX. The Managerial Challenges in the Transformation of the Danish Geodata Sector / Eric Frokjaer, Helge Korsbaek
  • Chapter XXI. The Clinical Information System: A Case of Misleading Design Decisions / Gurpreet Dhillon.