Cases on information technology and business process reengineering
The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a roadmap to...
Corporate Authors: | , |
---|---|
Other Authors: | |
Format: | Electronic |
Language: | English |
Published: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Ave., Hershey, PA, 17033, USA),
2006.
|
Series: | Cases on information technology series,
|
Subjects: | |
Online Access: | View fulltext via EzAccess |
Table of Contents:
- Chapter I. A Case of an IT-Enabled Organizational Change Intervention: The Missing Pieces / Bing Wang, David Paper
- Chapter II. The Selection of the IT Platform: Enterprise System Implementation in the NZ Health Board / Maha Shakir, Dennis Viehland
- Chapter III. Workflow-Supported Invoice Management: The Case of a System Implementation at a German Media Company / Karl R. Lang
- Chapter IV. Business Reengineering at a Large Government Agency / Nina McGarry, Tom Beckman
- Chapter V. ERP Selection at AmBuildPro / Margaret Sklar, Matthew Breneman, Ira Yermish
- Chapter VI. An Internet-Based Workflow System: The Case of Lawrence Livermore National Laboratories' Zephyr Project / Judith Gebauer, Heike Schad
- Chapter VII. Building Automation into Existing Business Processes / David Paper, Wai Mok, James Roger
- Chapter VIII. Information Systems Redesign in a State Social Services Agency: A Case Study / Jean-Pierre Kuilboer, Noushin Ashrafi
- Chapter IX. Reengineering the Selling Process in a Showroom / Jakov Crnkovic, Goran Petkovic, Nebojsa Janicijevic
- Chapter X. Business Process Reengineering for the Use of Distance Learning at BellCanada / Tammy Whalen, David Wright
- Chapter XI. Everyone's Watching: The Remarkably Public Reorganization of the Nevada Department of Motor Vehicles / William L. Kuechler, Dana Edberg
- Chapter XII. A Comprehensive Process Improvement Methodology: Experiences at Caterpillar's Mossville Engine Center (MEC) / David Paper, Steve Dickinson.
- Chapter XIII. Reinventing Business Processes Through Automation: A Case Study / David Paper
- Chapter XIV. The Dilemma of Dairy Farm Group Between Redesigning of Business Processes and Rebuilding of Management Information Systems / Eugenia M. W. Ng, Ali F. Farhoomand, Probir Banerjee
- Chapter XV. Heineken USA: Reengineering Distribution with HOPS / Gyeung-min Kim, John Price
- Chapter XVI. Identifying Business Processes for, and Challenges to, Electronic Supply Chain Management: A Case Study in a Small Business in North-West Tasmania / Tarmo Sinkkonen
- Chapter XVII. Incentives and Knowledge Mismatch: The Deemed Failure of a BPR Project in a Large Banking Organisation / Parthasarathi Banerjee
- Chapter XVIII. Business Process Redesign in Travel Management in an SAP R/3 Upgrade Project: A Case Study / Marit Schallert
- Chapter XIX. Implementation Failure of an Integrated Software Package: A Case Study from the Far East / Suprateek Sarker, Saonee Sarker
- Chapter XX. The Managerial Challenges in the Transformation of the Danish Geodata Sector / Eric Frokjaer, Helge Korsbaek
- Chapter XXI. The Clinical Information System: A Case of Misleading Design Decisions / Gurpreet Dhillon.