Trust in knowledge management and systems in organizations

• Corporate Author: IGI Global.
• Other Authors: Huotari, Maija-Leena., Iivonen, Mirja.
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2004.
• Subjects: Knowledge management.; Trust.; Strategic alliances (Business); Business communication.; Information resources management.
• Online Access: View fulltext via EzAccess

This book aims at tying trust to knowledge management (KM). It highlights the complexity of the invisible phenomenon of trust challenged by the global economy. Fresh insights, novel theoretical frameworks, and empirical results and ideas for future research are presented that differ from those since...

Table of Contents:

• Managing knowledge-based organizations through trust / Maija-Leena Huotari, Mirja Iivonen
• Trust building as a management strategy / Mirja Iivonen
• Trust as capital: the foundation of management / Risto Harisalo, Jari Stenvall
• Managing cognitive and affective trust in the conceptual R&D organization / Diane H. Sonnenwald
• Interpersonal trust in online partnerships: the challenge of representation / Elisabeth Davenport, Leo McLaughlin
• Usability of websites contributing to trust in e-commerce / Kai Öörni ... [et al.]
• Citizens' trust in ministries / Risto Harisalo, Jari Stenvall
• Trust in technology partnerships / Kirsimarja Blomqvist, Pirjo Ståhle
• Exploring the origins of new transaction costs in connected societies / Andreina Mandelli
• Self-organization and new hierarchies in complex evolutionary value networks / Andreina Mandelli
• A belief-based model of trust / Rino Falcone, Cristiano Castelfranchi.