Electronic government design, applications, and management /

• Corporate Author: IGI Global.
• Other Authors: Grönlund, Åke.
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2002.
• Subjects: Public administration > Data processing.
• Online Access: View fulltext via EzAccess

While not specifically defined, electronic government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sec...

Table of Contents:

• 1. Introduction to electronic government / Åke Grönlund
• 2. Electronic government - efficiency, service quality and democracy / Åke Grönlund
• 3. Post-modern decision making / Lars-Erik Janlert
• 4. The significance of law and knowledge for electronic government / Klaus Lenk, Roland Traunmüller, Maria Wimmer
• 5. Internet voting / Andru Riera, Jordi Sanchez, Laia Torras
• 6. Towards a framework for government portal design / Brian Detlor, Kim Finn
• 7. e-Government trust providers / Fernando Galindo
• 8. The use of legal expert systems in administrative decision making / Jorgen Svensson
• 9. Agent- and Web-based employment marketspaces in the U.S. Department of Defense / William Gates, Mark Nissen
• 10. The Enschede virtual public counter / Ronald Leenes
• 11. Technology to support participatory democracy / Ann Macintosh, Elisabeth Davenport, Anna Malina, Angus Whyte
• 12. e-Democracy and community networks / Tom Gross
• 13. Strategic knowledge management in local government / Ari-Veikko Anttiroiko
• 14. Improvisational change management / Agneta Nilsson, Agneta Ranerup
• 15. e-Government in Sweden / Mikael Wiberg, Ake Gronlund
• 16. e-Government in Canada / Barb Kieley, Greg Lane, Gilles Paquet, Jeffrey Roy
• 17. Electronic government in Switzerland / Christine Poupa.