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Beyond knowledge management

Provides a balance of conceptual and practical aspects of Knowledge Management, offering the opportunity for students and practitioners to understand and effectively consider knowledge management approaches in their organizations. Everyday examples are used to lead the reader into the development of...

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Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Lehaney, Brian, 1953-
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2004.
Subjects:
Knowledge management.
Intellectual capital > Management.
Creative ability in business.
Online Access:View fulltext via EzAccess
Table of Contents:
  • 1. Introduction
  • What is this book about?
  • What is knowledge management?
  • Why has knowledge management arisen?
  • Organisations and knowledge management
  • Summary
  • Knowledge management in more detail
  • Some starting points
  • The rise of knowledge management
  • What is knowledge management?
  • Knowledge sharing and communication
  • Knowledge management and learning organisations
  • Intellectual capital
  • Conclusions
  • 3. Sociotechnical systems and knowledge management
  • Introduction
  • Knowledge, understanding, and decision-making
  • Knowledge and sociotechnology
  • A history of the sociotechnical movement
  • Communities of practice and teams-the sociotechnical view
  • A sociotechnical CoP, the abbey national
  • A charitable CoP
  • Knowledge management and sociotechnical thinking
  • Knowledge and sociotechnical systems
  • Xerox case study
  • 4. Systems thinking and knowledge management
  • Introduction
  • Organisations and their management
  • Systems thinking
  • The philosophy and theory of social systems
  • Social theory
  • A critical systems framework for knowledge management
  • Discussion and critique
  • A future for knowledge management
  • Conclusions
  • 5. A review of knowledge management frameworks
  • Introduction
  • Generic review grid for knowledge management frameworks
  • Framework review
  • Discussion
  • 6. A Framework for Knowledge Management
  • Introduction
  • A KM Framework
  • 7. Conclusions
  • References
  • About the Authors
  • Index.

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