Breakthrough IT change management : how to get enduring change results /
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| Format: | Book |
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Amsterdam ; Boston :
Elsevier Butterworth-Heinemann,
c2004.
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| Online Access: | View fulltext via EzAccess |
| Physical Description: | xxiv, 311 p. : ill. ; 23 cm. |
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| Bibliography: | Includes bibliographical references (p. 303) and index. |
| ISBN: | 0750676868 9780750676861 |