Table of Contents:
  • The nature and frequency of medical errors and adverse events
  • Basic principles of patient safety
  • Safety versus quality
  • Medication errors
  • Surgical errors
  • Diagnostic errors
  • Human factors and errors at the person-machine interface
  • Transition and handoff errors
  • Teamwork and communication errors
  • Nosocomial infections
  • Other complications of healthcare
  • Patient safety in the ambulatory setting
  • Information technology
  • Reporting systems, incident investigations, and other methods of understanding safety issues
  • Creating a culture of safety
  • Workforce issues
  • Training issues
  • The malpractice system
  • Accountability
  • Law and regulations
  • The role of patients
  • Organizing a safety program.