Performance measures and benchmarking in business innovation
Other Authors: | , |
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Format: | Electronic |
Language: | English |
Published: |
[Bradford, England] :
Emerald,
[2009]
|
Series: | Benchmarking ;
vol. 16, no. 3. |
Subjects: | |
Online Access: | ebrary View fulltext via EzAccess |
Table of Contents:
- Consequences of outsourcing for organizational capabilities : some experiences for best practice / Henrik Agndal and Fredrik Nordin
- Statistical modeling and probabilistic composition in the prediction of the customer lifetime value / Annibal Parracho Sant'Anna and Rodrigo Otavio de Araujo Ribeiro
- Residents' involvement in tourism and their perceptions of tourism impacts / Bishnu Sharma and Pam Dyer
- A new advertising effectiveness model for corporate advertising web sites : a relationship marketing approach / Fotini Patsioura, Maro Vlachopoulou and Vicky Manthou
- Product variety : an auto industry analysis and a benchmarking study / Luiz Felipe Scavarda ... [et al.]
- Benchmarking in service marketing : a longitudinal analysis of the customer / Monika Koller and Thomas Salzberger
- Benchmarking Russian and Finnish food industry supply chains / Tommi Tuominen, Natalia Kitaygorodskaya and Petri Helo
- Predicting corporate failure : some empirical evidence from the UK / Kingsley Opoku Appiah and Joshua Abor.