Performance measures and benchmarking in business innovation

Bibliographic Details
Other Authors: Gunasekaran, A., White, D. Steven.
Format: Electronic
Language:English
Published: [Bradford, England] : Emerald, [2009]
Series:Benchmarking ; vol. 16, no. 3.
Subjects:
Online Access:ebrary
View fulltext via EzAccess
Table of Contents:
  • Consequences of outsourcing for organizational capabilities : some experiences for best practice / Henrik Agndal and Fredrik Nordin
  • Statistical modeling and probabilistic composition in the prediction of the customer lifetime value / Annibal Parracho Sant'Anna and Rodrigo Otavio de Araujo Ribeiro
  • Residents' involvement in tourism and their perceptions of tourism impacts / Bishnu Sharma and Pam Dyer
  • A new advertising effectiveness model for corporate advertising web sites : a relationship marketing approach / Fotini Patsioura, Maro Vlachopoulou and Vicky Manthou
  • Product variety : an auto industry analysis and a benchmarking study / Luiz Felipe Scavarda ... [et al.]
  • Benchmarking in service marketing : a longitudinal analysis of the customer / Monika Koller and Thomas Salzberger
  • Benchmarking Russian and Finnish food industry supply chains / Tommi Tuominen, Natalia Kitaygorodskaya and Petri Helo
  • Predicting corporate failure : some empirical evidence from the UK / Kingsley Opoku Appiah and Joshua Abor.