Transforming Field and Service Operations Methodologies for Successful Technology-Driven Business Transformation /
The drive to realise operational efficiencies, improve customer service, develop new markets, and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations have e...
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| Other Authors: | , , , |
| Format: | Electronic |
| Language: | English |
| Published: |
Berlin, Heidelberg :
Springer Berlin Heidelberg : Imprint: Springer,
2013.
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| Subjects: | |
| Online Access: | View fulltext via EzAccess |