Quality assurance and certification in ecotourism /
This book explores solutions to the problems of inconsistency and even exploitation of the term ecotourism through examples, case studies, and a discussion of quality control and certification. The first part of the book (chapters 2-8) moves the reader through the spectrum of quality assurance tools...
| Format: | eBook |
|---|---|
| Language: | English |
| Published: |
Wallingford, Oxfordshire, UK :
CABI,
2007.
|
| Series: | Ecotourism book series ;
no. 5. |
| Subjects: | |
| Online Access: | View fulltext via EzAccess |
Table of Contents:
- Foreword / David Weaver, Series Editor
- Foreword / Martha Honey
- Preface / Rosemary Black and Alice Crabtree
- Setting the context : quality in ecotourism / Rosemary Black and Alice Crabtree
- Achieving quality in ecotourism : tools in the toolbox / Rosemary Black and Alice Crabtree
- Green and gold? Awards for excellence in Australian tourism : promoting quality and sustainability to the tourism industry / Stuart Toplis
- 'No better than a band-aid for a bullet wound!' : the effectiveness of tourism codes of conduct / Peter Mason
- SmartVoyager : protecting the Galápagos Islands / Carol Goodstein
- Green globe : a global environment certification programme for travel and tourism / Cathy Parsons and Jill Grant
- Sustainability indicators for ecotourism destinations and operations / Gabor Vereczi
- Adapting the indicator approach : practical applications in the South Pacific / Louise Twining-Ward
- Stakeholders' perspectives on quality in ecotourism / Rosemary Black and Alice Crabtree
- Sustainable tourism certification marketing and its contribution to SME market access / Xavier Font and Megan Epler Wood
- Consumer demand for quality in ecotourism / Zoë Chafe
- Quality in ecotourism : the community perspective / Abigail Rome
- The prospects and dilemmas of indigenous tourism standards and certifications / Luis A. Vivanco
- Assuring community benefit in South Africa through fair trade in tourism certification / Jennifer Seif and Anna Spenceley
- Certification in protected areas : a western Australian case study / Colin Ingram
- Certification of protected areas : the case of PAN parks in Europe / Xavier Font and Sue Clark
- Professional certification : a mechanism to enhance ecotour guide performance / Rosemary Black
- Putting the ecotour guide back into context : using systems thinking to develop quality guides / Jon Kohl
- Towards developing tour guides as interpreters of cultural heritage : the case of Cusco, Peru / Gemma McGrath
- Ecotourism certification in New Zealand : operator and industry perspectives / Tara Rowe and James Higham
- Towards an internationally recognized ecolodge certification / Hitesh Mehta
- The Australian EcoCertification Programme (NEAP) : blazing a trail for ecotourism certification, but keeping on track? / Rik Thwaites
- Creating regional networks of sustainable tourism stakeholders : Europe's Voluntary Initiatives for Sustainability in Tourism (VISIT) and the Sustainable Tourism Certification Network of the Americas / Herbert Hamele, Naut Kusters, Ronald Sanabria and Elizabeth Skinner
- Conclusion : challenges and issues for quality in ecotourism / Alice Crabtree and Rosemary Black.