Service quality in leisure and tourism /
This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. Suitable for students, researchers, leisure and tourism professionals, it relates the nature of the consumer experience to the planning, design and manag...
| Main Authors: | , |
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| Format: | eBook |
| Language: | English |
| Published: |
Wallingford, Oxfordshire, UK :
CABI,
2003.
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| Subjects: | |
| Online Access: | View fulltext via EzAccess |