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http://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-0924-2

"This book offers the latest managerial trends within the field of information technology management, offering a broad variety of case studies, best practices, methodologies, and research within the field of information technology management"--Provided by publisher.

Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Colomo-Palacios, Ricardo, 1973-
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2012.
Subjects:
Information technology > Vocational guidance.
Information technology > Management.
Business/IT alignment
Converged infrastructures
IT configuration management
IT financial management
IT governance
IT service management
ITIL
Management information systems
Management theory
Sourcing
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