Customer-oriented global supply chains concepts for effective management /

• Corporate Author: IGI Global.
• Other Authors: Eyob, Ephrem, 1954-, Tetteh, Edem, 1972-
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2012.
• Subjects: Business logistics > Management.; Decision analysis and methods; E-business and e-commerce; Engineering economy and cost analysis; Engineering education and training; Global manufacturing and management; Human factors; Information processing and engineering; Intelligent systems; Manufacturing systems; Operations research; Production planning and control
• Online Access: Chapter PDFs via platform:

"This book provides insights and supports executives, middle managers and practitioners concerned with the management of supply chain with expertise, knowledge, information and organizational management development in different types of industries"--Provided by publisher.

Table of Contents:

• 1. Towards patient-driven agile supply chains in healthcare / Monique Nabelsi
• 2. Knowledge sharing in supply chain / Liandong Zhu ... [et al.]
• 3. Negotiation protocol based on budget approach for adaptive manufacturing scheduling / Paolo Renna and Rocco Padalino
• 4. Supplier-oriented purchasing behaviors in projects / Ron Meier and Dan Brown
• 5. Coopetition in supply chains: a case study of a coopetitive structure in the horticulture industry / Lincoln C. Wood
• 6. Agile value creation and co-evolution in global supply chains / Ali Alavizadeh ... [et al.]
• 7. Engineer-to-order: a maturity concurrent engineering best practice in improving supply chains / Richard Addo-Tenkorang and Ephrem Eyob
• 8. Total quality management in the global supply chain / Janet H. Sanders
• 9. Supply chain management and the other half / Kaninika Bhatnagar
• 10. Identifying the determinants of customer retention in a developing country context / Norizan Mohd Kassim
• 11. Adopting and integrating cloud computing / Tugrul Daim ... [et al.]
• 12. Radio frequency identification in the smart supply chain / Albert Lozano-Nieto
• 13. The role of human collaboration in supply chain management /Kenneth Saban and John Mawhinney
• 14. Evaluation of key metrics for performance measurement of a lean deployment effort / Edem G. Tetteh, Ephrem Eyob, and Yao Amewokunu
• 15. Design for sustainment: challenges and theoretical issues in product and global supply chain management / Benedict M. Uzochukwu and Silvanus J. Udoka
• 16. Inventory cost share for supply chain coordination by means of contracts / Alejandra Gomez-Padilla.