Communication skills stepladders to success for the professional /

Essential reading for young professionals on the first rung of their career ladders, this second edition is an up-to-date and invaluable guide to improved communication skills, designed to develop the ambitious individual's prospects in their chosen profession. Tackling a broad range of differe...

Full description

Bibliographic Details
Main Author: Ellis, Richard, 1944-
Format: Electronic
Language:English
Published: Bristol ; Chicago : Intellect, 2009.
Edition:2. ed.
Subjects:
Online Access:View fulltext via EzAccess
ebrary
LEADER 03181cam a2200517Ia 4500
001 1861
003 OCoLC
005 20130711004602.0
006 m o d
007 cr cnu---unuuu
008 090608s2009 enka ob 000 0 eng d
019 # # |a 646810259  |a 712983103 
020 # # |a 9781841502984 (electronic bk.) 
020 # # |a 1841502987 (electronic bk.) 
020 # # |z 9781841502496 
020 # # |z 1841502499 
029 1 # |a AU@  |b 000044892577 
029 1 # |a NZ1  |b 14263748 
029 1 # |a AU@  |b 000051543218 
035 # # |a (OCoLC)373813788 
040 # # |a N$T  |b eng  |c N$T  |d OCLCQ  |d YDXCP  |d EBLCP  |d OCLCQ  |d DKU  |d OCLCQ  |d MERUC  |d OCLCQ  |d E7B  |d OKU  |d OCLCO 
049 # # |a MYTA 
050 # 4 |a HD30.3  |b .E45 2009eb 
072 # 7 |a BUS  |x 007000  |2 bisacsh 
082 0 4 |a 658.4/5  |2 22 
100 1 # |a Ellis, Richard,  |d 1944- 
245 1 0 |a Communication skills  |b stepladders to success for the professional /  |c Richard Ellis.  |h [electronic resource] : 
250 # # |a 2. ed. 
260 # # |a Bristol ;  |a Chicago :  |b Intellect,  |c 2009. 
300 # # |a 1 online resource (204 p.) :  |b ill. 
504 # # |a Includes bibliographical references. 
505 0 # |a Front Cover; Preliminary Pages; Contents; Acknowledgements; 1 Introduction to New Edition; 2 Skills Development; 3 Interpersonal Skills; 4 Before You Start Communicating: Your Audience; 5 Listening and Interviewing; 6 Being Interviewed; 7 That Favourite - The Telephone; 8 Assertiveness, Styles of Communication and Managing Conflict; 9 Negotiation; 10 Communication in Groups; 11 Communicating In and Out of the Chair; 12 Communicating on your Feet: Presenting Yourself to Others; 13 Communication via the Keyboard: The Ingredients of Effective Writing; 14 The Process of Writing 
520 # # |a Essential reading for young professionals on the first rung of their career ladders, this second edition is an up-to-date and invaluable guide to improved communication skills, designed to develop the ambitious individual's prospects in their chosen profession. Tackling a broad range of different communication skills in careful detail, the book also contains guidance for the ongoing development of these skills, and is useful for professionals at every level of competence in communicating. Ellis promotes reflection and participation through exercises, encouraging not just passive reading, but a. 
588 # # |a Description based on print version record. 
650 # 0 |a Communication in management. 
650 # 7 |a BUSINESS & ECONOMICS  |x General.  |x Business Communication  |2 bisacsh 
655 # 4 |a Electronic books. 
776 0 8 |a Ellis, Richard, 1944-  |b 2. ed.  |d Bristol ; Chicago : Intellect, 2009  |i Print version:  |t Communication skills.  |z 9781841502496 
856 4 0 |u https://ezaccess.library.uitm.edu.my/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=272551  |z View fulltext via EzAccess 
856 4 0 |u https://ezaccess.library.uitm.edu.my/login?url=http://site.ebrary.com/id/10288760  |3 ebrary 
938 # # |a YBP Library Services  |b YANK  |n 3035110 
938 # # |a EBL - Ebook Library  |b EBLB  |n EBL435033 
938 # # |a EBSCOhost  |b EBSC  |n 272551 
938 # # |a ebrary  |b EBRY  |n ebr10288760 
999 # # |z 635090427471820035