New Business Models and Value Creation: A Service Science Perspective

• Corporate Author: SpringerLink (Online service)
• Other Authors: Cinquini, Lino. (Editor), Minin, Alberto Di. (Editor), Varaldo, Riccardo. (Editor)
• Format: Electronic
• Language: English
• Published: Milano : Springer Milan : Imprint: Springer, 2013.
• Series: Sxi  Springer per lInnovazione / Sxi  Springer for Innovation, 8
• Subjects: Economics.; Engineering economy.; Environmental management.; Economics/Management Science.; Economics/Management Science, general.; Engineering Economics, Organization, Logistics, Marketing.; e-Commerce/e-business.; Environmental Management.
• Online Access: https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-88-470-2838-8

The contemporary economic landscape features the prevalence of the service sector in economic systems, the pervasive servitisation of manufacturing, innovations in traditional business models and new value creation models, thanks to the new possibilities offered by the web, ICT and other enabling te...

Table of Contents:

• Introduction
• PART 1: THE FUNDAMENTAL OF SERVICE SCIENCE
• 1 Service Science: on reflection
• 2 Product servitization
• 3 Business model innovation paths
• 4 The transformation of the business model: business modelling
• 5 The user-led innovation. The final users involvement in value co-creation in services industries
• 6 Models of performance and value measurement in service system
• PART 2: INNOVATIVE EXPERIENCES IN SERVICE MANAGEMENT MODELS
• 7 ICTs as a condition and as an enabling driver of Service Science in Italy
• 8 The challenge of healthcare services: between process standardization and service customization
• 9 Home healthcare services: an educative case for the development of a service-dominant-logic approach in the marketing of high tech services
• 10 The management and governance of new service models in the environmental and energy sectors.