Business Process Reengineering Automation Decision Points in Process Reengineering /

• Main Author: Mohapatra, Sanjay. (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic
• Language: English
• Published: Boston, MA : Springer US : Imprint: Springer, 2013.
• Series: Management for Professionals,
• Subjects: Economics.; Database management.; Industrial management.; Management information systems.; Economics/Management Science.; Business Information Systems.; Database Management.; Business Strategy/Leadership.; Management/Business for Professionals.
• Online Access: https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-1-4614-6067-1

This book deals with different concepts, approaches and applications for business process re-engineering. It illustrates how to take giant strides to attain market dominance in a dynamic business world. The book shows how automation of re-engineered processes can increase competitive advantage for a...

Table of Contents:

• Business Process Reengineering: A Consolidated Approach to Different Models
• The Need for BPR and its History
• Business Process Reengineering
• Business Process Reengineering Framework and Automation
• Business Process Management (Process Life Cycle, Process Maturity)
• Organization Life Cycle and its Relationship with Process Reengineering
• Business Process Modeling
• People Issues with BPR & Change Management
• Change Management Approach in Implementing BPR
• BPR & Malcom Baldrige National Quality Program
• BPR and Automation
• TQM and BPR
• Case Study: Aegon Religare.