Quality Management in Reverse Logistics A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains /

The concepts of Quality Management (QM) have been used for a long time by manufacturing companies to ensure customers receive a constant and high quality level of products. But what happens with remanufactured or refurbished products? � Quality Management in Reverse Logistics: A Broad Look on Qualit...

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Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Nikolaidis, Yiannis. (Editor)
Format: Electronic
Language:English
Published: London : Springer London : Imprint: Springer, 2013.
Subjects:
Online Access:https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-1-4471-4537-0
Table of Contents:
  • 1 Reverse Logistics and Quality Management issues: state of the art
  • 2 A Quality Framework in Closed Loop Supply Chains: Opportunities for Value Creation
  • 3 Standardization of the Reverse Logistics process: characteristics and added value
  • 4 A Framework for Evaluating the Social Responsibility Quality of Reverse Logistics
  • 5 Quality Assurance and Consumer Electronics Recycling
  • 6 Quality Assurance in Remanufacturing with Sensor Embedded Products
  • 7 An RFID integrated quality management system for reverse logistics networks
  • 8 Cases of Damage in Third-Party Logistics Businesses.