Process Management Why Project Management Fails in Complex Decision Making Processes /

• Main Authors: de Bruijn, Hans. (Author), ten Heuvelhof, Ernst. (Author), in 't Veld, Roel. (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2010.
• Edition: Second Edition.
• Subjects: Economics.; Engineering economy.; Industrial management.; Business planning.; Economics/Management Science.; Management/Business for Professionals.; Organization/Planning.; Engineering Economics, Organization, Logistics, Marketing.; Political Science, general.
• Online Access: https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-3-642-13941-3

What is it that makes a manager or a politician a successful decision maker? Our first inclination would be to say decisiveness and substance. Many managers who met those criteria, however, have had to abandon the field in the past several years..--The authors of Process Management regard a manager...

Table of Contents:

• Introduction: Process and Content
• INTRODUCTION TO PROCESS DESIGN AND PROCESS MANAGEMENT: Positioning the Process Approach
• PROCESS ARCHITECTURE: Designing a Process
• The Process Architect in Action: Making a Process Design
• MANAGING THE PROCESS: An Open Process
• A Safe Process: Protecting Core Values
• A Process with Sufficient Speed: Incentives for Progress
• The Process Manager and the Substance of Decision Making
• A Concluding Remark.